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Authenticity Will Rule, Say Loyalty, Marketing Execs

Published: May 19, 2020

What major impact will the Covid-19 crisis have on loyalty and marketing? For two different perspectives, ESM turned to Michelle Holmes, Senior Director of Travel and Transport Loyalty, who has over 30 years of experience in financial and related loyalty platforms, and Allan Steinmetz, CEO of Inward Consulting, an executive with 30-plus years in advertising and marketing, including senior marketing positions at Young & Rubicam Advertising, Accenture, Arthur D. Little, and Parago. Their views are supported by a recent PepsiCo study about the state of empathy in America. ... [ read more ]

June 16: David Ulrich Headlines Zoom Show on New Human Capital Mandate and HR

Published: May 26, 2020

A human resources visionary will discuss the emerging concept of Stakeholder Capitalism, the coming human capital mandate and the challenges and opportunities presented to the human resources management community in this new EEA Zoom series: Stakeholder Capitalism in Action, kicking off June 12 at 12 pm, ET. The program will be followed on June 24 at 1 pm ET with a new EEA Zoom show on Measurable Engagement Solutions, focused on what CEOs and HRs need to implement Stakeholder Capitalism principles. ... [ read more ]

Engagement Is Critical in Government, Too: Former HUD HR Chief

Published: May 25, 2020

Believe or not, performance improvement and engagement strategies are required of federal agencies under the Government Performance and Results (GPRA) Modernization Act of 2010. The challenge, according to Mike Anderson, formal Chief Human Capital Officer for the Department of Housing and Urban Development, is that too many departments just check off the box. A government HR expert prescribes a combination of performance management and employee engagement rarely employed in free enterprise either. ... [ read more ]

HR Metrics, ROI Attendees Agree: Covid Will Increase Focus on People

Published: May 20, 2020

The key findings of the Enterprise Engagement Alliance webinar on Human Capital Management, Metrics and ROI of Engagement held May 19, 2020: Most attendees agree that Covid-19 will put an even greater focus on people and that very few organizations have a strategic and systematic approach to stakeholder engagement. Trust will be a critical factor as we come out of the crisis. ... [ read more ]

WorkHuman Launches Free Employee Assessment Tool

Published: May 18, 2020

This ongoing pulse survey platform includes the ability to determine how many people need to be surveyed each time based on past results; provides specific recommendations based on the problem identified and the company’s extensive experience in the field, and enables companies to benchmark their results with aggregate data from other companies.... [ read more ]

Two New Books Advocate Stakeholder Capitalism

Published: May 17, 2020

Professors from Harvard Business School, University of Virginia's Darden School of Business and George Washington University author books that include the fundamental need for CEOs to lead a strategic and systematic approach to addressing the needs of all stakeholders. ... [ read more ]

News Analysis: Will CFO's Take Charge of Human Capital Metrics?

Published: May 13, 2020

CFO.com, one of the leading media platforms for chief financial officers, appears to be increasing its coverage of the emerging topic of human capital management and metrics. Ironically, CFOs are uniquely positioned to address the issues that have impeded the emergence of strategic human capital management and Stakeholder Capitalism principles, because they have influence not only with the CEO and board, and with human resources, but in all aspects of the organization from marketing to community engagement.... [ read more ]

HR Exec Makes Unusual Leap to M&A Human Capital Advisory

Published: May 13, 2020

Laura Queen rose through the ranks of human resources at multiple companies for more than 20 years. She made the decision to use her expertise to assist mid-cap private equity, venture capital and strategic buyers in mitigating risks by better evaluating the human capital aspect of potential acquisitions. ... [ read more ]

Dr. Paul White: More Insights on WFH Trends

Published: May 12, 2020

Dr. Paul White's Appreciation at Work team has conducted periodic surveys to find out how employees are reacting to the new work-at-home model. In their latest informal survey, they seek to assess the degree to which employees are feeling supported and to find examples of how they are receiving or sharing support. Here are the findings.... [ read more ]

Protiviti Joins EEA to Support Human Capital Analytics Practice

Published: May 3, 2020

The Organizational Transformation team of Protiviti, a global consulting firm, has joined the Enterprise Engagement Alliance to support its Human Capital advisory practice and help clients make better use of human capital analytics for internal and external reporting. ... [ read more ]

Engagement Field Has Unexpected Opportunity Through ROI Measurement

Published: Apr 28, 2020

Despite the enormous worldwide economic downturn, the field of engagement has an unprecedented opportunity. Suddenly every CEO is confronted with the long-overlooked fact that not only are people an organization's No. 1 asset, they are its only asset. For the first time, we can literally see that without customers, employees, distribution partners, suppliers and communities, all our real estate and equipment are valueless. ... [ read more ]

Covid-19 Update III: Impact on the Engagement Trade

Published: Apr 8, 2020

Here are the latest reports from the field from solution provider principals and people at the front lines of the engagement business. One of the biggest lessons in any downturn is how the winners and losers cope.... [ read more ]

Covid-19 Update II: A New Definition of Essential and Appreciation

Published: Apr 6, 2020

Here's an update on the key trends outlined in part I of this series (See ESM: News Analysis: The Potential Long-Term Impact of Covid-19 on Business). http://www.enterpriseengagement.org/articles/content/8634491/news-analysis-the-potential-longterm-impact-of-covid19-on-business/ ... [ read more ]

News Analysis: The Potential Long-Term Impact of Covid-19 on Business

Published: Mar 22, 2020

While the crisis has only just begun, leaders must begin to look ahead. This analysis aims to project what business will look like post-pandemic, assuming that the world’s experience with the disease is no worse than China's so far. With the disease still running its course, it’s almost impossible to guess the short-term impact on our lives and the economy.... [ read more ]

Enterprise Engagement Alliance Covid-19 Industry Support Strategy

Published: Mar 20, 2020

To keep the engagement community connected during a period without trade shows and business travel and to keep people informed when reliable information is needed, the Enterprise Engagement Alliance provides free supplier listings on the EEXAdvisors.com online marketplace and ESM at EnterpriseEngagement.org provides news announcements for all suppliers or organizations seeking to share information.... [ read more ]

Unique Opportunity to Get Brand Alignment Certification

Published: Mar 11, 2020

A veteran in brand alignment processes for organizations and teams is launching a new certification program for practitioners and solution providers being tested on March 24, in Hamilton, NJ, near Philadelphia. Three slots are open for a program ordinarily priced at $795. ... [ read more ]

House Committee Votes to Require Human Capital Disclosures

Published: Mar 2, 2020

Based on the partisan committee vote, this new human capital disclosure law applying to public companies proposed by Democrats is unlikely to become law under current circumstances, but it indicates growing interest in the topic of human capital disclosures. European Union countries and Great Britain already have human capital disclosure requirements for all companies above a certain size. ... [ read more ]



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