Implementation of Total Quality Management for People
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Decades of research and experience with the implementation of total quality management explains why customers and employee engagement remain low. Engagement, like any undertaking, requires a strategic, systematic and holistic approach rarely applied in organizations today.... [ read more ]
The incentive, rewards, and recognition field has done a remarkable job developing a large library of research on the field; yet the majority of stakeholder engagement programs not only fail to reflect the many insights provided by the research, the majority of CEOs remain unconvinced of the financial and other benefits of a strategic, holistic approach to people management used daily around the world in total quality management.... [ read more ]
Many signals point toward a gradual but continued shift toward a stakeholder approach to strategic management, even though very few organizations or people actively promote its principles and almost no one has ever heard of the term. ... [ read more ]
A new book about ESG (environmental, social, governance) investing features seven chapters covering all aspects of the field, including a chapter on the convergence of social justice and value creation written by the founder of the Enterprise Engagement Alliance and an advisory board member. ... [ read more ]
An update on a 16-year journey to enhance performance through people. ... [ read more ]
A recent study by three respected professors uses a 2017 Nevada statute specifically intended to attract corporations to the state by offering greater freedom from shareholder oversight to conclude that stakeholder capitalism is a failure. In fact, the study offers proof of the dangers of unfettered shareholder capitalism as well as the flagrant use of biased research to make a false point. ... [ read more ]
This recent Enterprise Engagement Alliance YouTube show on the latest trends in channel engagement suggests that many organizations continue to overlook the best ways to optimize sales through distribution partners. Here is the state of the market from the perspective of three veterans in channel advisory services, market research, and marketing strategies and tactics.... [ read more ]
Marketing and advertising agencies know they face a mortal threat from AI, which can automate vast portions of demographic analysis, messaging, visuals, and even digital ad placements. Will they discover the almost untapped market for helping organizations enhance performance by harmonizing the interests of all their customers, sales and non-sales employees, distribution and supply chain partners and communities?... [ read more ]
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This guest contributor, Dr. Heiko Mauterer, is Board Member and Senior Partner for 4C GROUP, a Munich-based Management Consultancy serving EU organizations. He is on the working group that created and manages the ISO 30414 human capital standards and serves as an independent advisor to the new International Center for Enterprise Engagement advisory firm in Brainerd, MN. ... [ read more ]
A growing body of research demonstrates the potential alpha created by having highly engaged stakeholders can have a positive impact on financial results. ... [ read more ]
The Enterprise Engagement Alliance continues its series of YouTube shows and feature articles with veteran practitioners and educators on all aspects of engagement. All the shows are produced live, summarized in ESM or RRN feature articles and archived in the ESM library of stakeholder capitalism and enterprise engagement resources.... [ read more ]
This article explains the concept and state of strategic human resources in business today. ... [ read more ]
An academic review of over 90 academic studies over 20 years finds no support for the definition of stakeholder capitalism used by right-wing proponents. It provides strong evidence that the definitions used to oppose stakeholder capitalism were based on fabricated definitions after the Business Roundtable 2019 pronouncement supporting stakeholder capitalism principles. ... [ read more ]
An Enterprise Engagement Alliance council will focus on oversight of effective practices content and impact metrics of engagement processes. ... [ read more ]
Financial issues are not the only drivers of American views of business, according to this recent survey. ... [ read more ]
The Enterprise Engagement Alliance is strictly non-partisan but does cover politics when it affects the stakeholder capitalism movement. An ardent proponent of stakeholder capitalism principles believes embracing them could be a decisive win for Republicans. ... [ read more ]
A growing body of research demonstrates the potential alpha created by having highly engaged stakeholders can have a positive impact on financial results. ... [ read more ]
How to use proven total quality management practices to enhance external and internal customer satisfaction while encouraging continuous efforts to enhance efficiency, lower costs, and enhance cash flow through faster cycle times.... [ read more ]
This recent article in Institutional Investor argues that human capital factors can trump managed investing when it comes to generating consistently better portfolio returns. ... [ read more ]
Launched as a single natural foods store in Austin TX, it grew into a publicly owned national chain based on the principles of stakeholder capitalism before its sale to Amazon in 2017.... [ read more ]
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To help organizations measure the value created by their incentive, reward, recognition, motivational event and other human capital efforts and to publish audited corporate sustainability reports, an 11-year-old talent management, human capital analytics and technology company will combine its expertise in compensation, human capital technology, and value creation with the first center dedicated to promoting the use of ISO human capital standards in organizational management. ... [ read more ]