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News Analysis: ISO and Resolving the 'Tower of Babel'

Published: Jun 11, 2018

In the absence of formal standards and nomenclature, organizations must contend with a continual debate over definitions and approaches, when in fact the answer to engagement lies in applying the same systematic approach that ISO 9001 did with quality. ... [ read more ]

WorkTango Finds Growth in Voice of the Employee

Published: May 21, 2018

When Rob Catalano and Nadir Ebrahim started Worktango.io three years ago, they aimed to create a platform that would transform front-line leadership. What they didnít expect was the opportunity to disrupt employee engagement surveys, explains Catalano in a recent interview.... [ read more ]

Gartner Study Recommends Connecting Voice of Customer to Voice of Employee Strategies

Published: Apr 30, 2018

Since its formation in 2008, the Enterprise Engagement Alliance has had to battle the silos between employee and customer engagement. Despite compelling research from Gallup and numerous others, as well as ISO 10018 standards that link engagement across the enterprise, most organizations have yet to embrace ways to connect customer and employee engagement strategies and tactics. ... [ read more ]

BI Worldwide Acquires Bunchball Gamification

Published: Apr 9, 2018

BI Worldwide, one of the world's leading engagement firms, has purchased Bunchball, a leading gamification solution. In a company statement, Gary Hansen, BI Chief Operating Officer, says ... [ read more ]

UTMB Enterprise Engagement Innovation Center Launches at Engagement World, May 7-9, 2018

Published: Apr 4, 2018

UTMB announces that its EE Innovation Center will expand the mission of the International Center for Enterprise Engagement from managing the first ISO 10018 Quality People Management certification and helping to create other engagement standards, to formally establishing an academic and professional field and a vibrant marketplace of solution-providers. ... [ read more ]

Free Engagement ROI Calculator Now Available From EEA

Published: Mar 29, 2018

This new ROI Calculator is one of four tools offered for free by the Enterprise Engagement Alliance and its Academy to help organizations seeking to implement a strategic approach to Enterprise Engagement and achieve ISO 10018 certification. ... [ read more ]

New ISO 45001 Safety Standards Incorporate Leadership, Culture and Engagement

Published: Mar 16, 2018

The new ISO 45001 standard for occupational health and safety (OH&S) incorporates the same IS0 Annex SL management system included in ISO 9001 and now required in 16 standards that include a strategic focus on all stakeholders and a systematic approach to fostering awareness, capability, buy-in, and inspiration. ... [ read more ]



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