Employees Cannot Execute a Strategy They Cannot See: 70% Lack Access to Key Performance Data
Published: Jul 22, 2026
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A new Harvard Business Review article outlines a six-step process for turning frontline employee knowledge into practical improvements in productivity, customer experience, technology adoption, and organizational performance.... [ read more ]
The launch of The Village Confectionery demonstrates how a clear vision, authentic storytelling, community engagement, and a permission-based media platform can create extraordinary business momentum with little reliance on traditional paid advertising. It’s a case study in effective stakeholder management by a small company. ... [ read more ]
A new cross-industry analysis finds that the highest-scoring EEI company also delivered the strongest three-year stock performance in 58% of usable comparisons, with similar alignment in employee and customer ratings.... [ read more ]
Gallup’s latest global life-evaluation data suggests that most employees are not flourishing, creating a management challenge that goes far beyond HR and directly affects engagement, productivity, retention, customer experience, and national competitiveness.... [ read more ]
The EEA Enterprise Engagement Index suggests that journalists, analysts, boards, and investors should press CEOs not only on employee and customer satisfaction, but on whether those relationships are being converted into productivity, profitability, growth, and long-term value.... [ read more ]
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After more than four decades studying sales performance, customer loyalty, employee engagement, entrepreneurship, and organizational performance, I have observed a recurring problem in management: we spend enormous amounts of time discussing people as an organization's greatest asset, yet we have remarkably few practical ways to measure how effectively organizations convert human capital into business results.... [ read more ]
While many of the most visible advocates of stakeholder capitalism are men, some of its most compelling practitioners have been women who built successful organizations by focusing on employees, customers, communities, sustainability, and long-term value creation.... [ read more ]
Kaboom AI demonstrates how artificial intelligence can help organizations selling complex B2B solutions strengthen relationships by making permission and relationship marketing more intelligent, timely, and actionable.... [ read more ]
Research from Irrational Capital suggests that as artificial intelligence automates routine work, the companies best able to engage, motivate, and develop human talent may gain an even greater competitive advantage.... [ read more ]
Two new analytics tools focus on helping organizations create more value through people. ... [ read more ]
A new book from Dave Ulrich and leading HR experts strongly advocates for stakeholder value creation, but places greater emphasis on leadership, talent, and culture than more specifically on systematic stakeholder engagement. The era of stakeholder management has arrived in HR—the question is: how thoroughly does this address more specifically stakeholder engagement? ... [ read more ]
The expanding Enterprise Engagement Index database gives any organization a practical way to benchmark how effectively they convert people, customers, and growth into measurable financial performance.... [ read more ]
Such religious and secular figures as diverse as Confucius, Mohatma Gandhi, Pope Leo XIV, Stephen R. Covey, Rabbi Jonathan Sacks, Prince El Hassan bin Talal, and the US faith-based capitalism movement have advocated for business principles similar to those of stakeholder capitalism pioneer R. Edward Freeman and others: creating value for all stakeholders may be both a moral imperative and a pathway to long-term business success. ... [ read more ]
The EEA is dedicated to providing organizations with as many free or low-cost tools as possible to enhance the impact and effectiveness of their stakeholder management practices. ... [ read more ]
If managers drive engagement, why does engagement remain so low? Research consistently identifies frontline managers as the single biggest driver of employee engagement and retention, yet engagement levels remain stubbornly low, suggesting that organizations continue to treat engagement as a soft skill rather than as a systematic management process.... [ read more ]
Research suggests that disengagement among employees and customers is not merely a morale issue—it can have measurable consequences for productivity, profitability, retention, innovation, and growth.... [ read more ]
The latest Enterprise Engagement Alliance analysis of the financials of 90 publicly held companies research using the Enterprise Engagement Index suggests that engagement, recognition, incentives, loyalty, and workplace culture professionals may have far greater influence on enterprise value than most organizations realize.... [ read more ]
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The Enterprise Engagement Alliance has create the Enterprise Engagement Index to help investors and management use easily available financial and company information to measure how well they create value through people. Although not created as a tool to predict future price performance, this mock ETF (Exchange-Traded Fund) was created to test over time whether a potential connect exists over a three-year time frame. ... [ read more ]
A new academic paper by three leading corporate governance and executive compensation scholars finds that companies pursuing both financial and societal goals may benefit from hiring executives who are personally committed to difficult-to-measure objectives such as innovation, employee engagement, customer trust, or social impact, while simultaneously providing strong financial incentives tied to business performance.... [ read more ]
New global research from Willis Towers Watson (WTW) suggests that organizations moving beyond employee engagement to focus on employee impact achieve measurably stronger business performance, including higher revenue growth, profit margins, earnings, and shareholder returns. ... [ read more ]
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