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Aon Hewitt Acquires Modern Survey

Published: Feb 8, 2016

Aon Hewitt has announced the acquisition of Minnesota-based engagement analytics firm Modern Survey. Financial terms of the transaction have not yet been disclosed. This transaction strengthens Aon Hewitt's suite of workforce analytics solutions, including business and human capital analytics... [ read more ]

C-Suite Network Aims to Fill Key Void in Leadership Community

Published: Feb 3, 2016

On the surface, the C-Suite Network is a promising new membership organization serving top management at established companies large enough to have multiple vice-presidential level executives. Dig deeper, and one discovers an organization built by highly experienced marketers that ... [ read more ]

Glassdoor.com Ranks Engagement Manager No. 4 Best Career

Published: Feb 2, 2016

When it comes to the number of job openings, salary, and career opportunities, the job of Engagement Manager is ranked No. 4 by career site Glassdoor.com. Only Data Scientists, Tax Managers, and Solutions Architects rank higher in overall score, but Engagement Managers, with an average base pay of over... [ read more ]

Life Leadership Brings Coaching to the Masses

Published: Jan 26, 2016

The emergence of Enterprise Engagement is going to demand an entirely new approach to leadership that will have to reach probably hundreds of thousands (if not millions) of people who manage other people. Not only is great leadership critical to any engagement effort, leadership is the difference between happy and engaged people willing to... [ read more ]

EEA in Education Pact on Engagement With C-Suite Network

Published: Jan 12, 2016

The Enterprise Engagement Alliance and C-SuiteNetwork have announced a broad marketing partnership to educate corporate management on the emerging field of engagement and to provide the EEA community with a range of the C-Suite Network's learning and networking services.Under the agreement, the Enterprise Engagement Alliance will develop an education program and content track on... [ read more ]

News Analysis: KPMG Tests Shift from Engagement Surveys to Analytics

Published: Dec 14, 2015

Readers of ESM and its blog know the issues people are raising about the relevance or utility of traditional employee engagement surveys, most recently by Dr. Bob Nelson, a prolific author and speaker on recognition and engagement, in the recent ESM article: Bob Nelson: Employee Survey Industry an Epic Failure.... [ read more ]

News Analysis: Harvard Business Review Report Overlooks Role of Employees in Customer Emotions

Published: Dec 9, 2015

A fascinating new study published in the December issue of the Harvard Business Review delves into how customer satisfaction relates to customer retention. In an article entitled The New Science of Customer Emotions, authors Scott Magids, Alan Zorfas and Daniel Leemon delve deeply into a fact that Gallup identified years ago: satisfaction is not enough to retain customers ... [ read more ]

Ceridian and WorkAngel Announce Engagement/Wellness Solution

Published: Nov 2, 2015

Human capital management technology firm Ceridian has partnered with WorkAngel, an employee engagement and retention platform, to offer what they call "a mobile employee engagement and wellness solution." According to a recent press release, the platform provides users with... [ read more ]

IRF Study Examines 'Engagement Wildfire'

Published: Nov 2, 2015

The field of engagement is a "wildfire" that risks doing damage unless organizations focus on performance and not simply on engagement, according to Engaged in What?, a study funded by the Incentive Research Foundation and authored by Theresa M. Welbourne, Ph.D, President and CEO of eePulse, Inc., ... [ read more ]

Insight: Best Lessons From Bad Bosses

Published: Oct 21, 2015

As everyone knows, bad bosses are one of the main causes for disengaged employees, and the dirty little secret remains that most companies have no systematic way to address the issue. So in the meantime we’ll continue to share insights about the impact of ... [ read more ]

Hinda Incentives Launches Loyalty Group

Published: Oct 14, 2015

Hinda Incentives has announced the creation of the Hinda Loyalty Group, a dedicated business unit focusing on providing support for loyalty and consumer engagement programs. According to the company's announcement, Hinda Loyalty Group's services "are based on industry best-practices, drawing on... [ read more ]

3-Year-Old Engaged Company Stock Index Tops S&P 500 by 20%

Published: Oct 13, 2015

The Engaged Company Stock Index (ECSI), a collaboration between the Enterprise Engagement Alliance and HR analytics company McBassi & Co., has outperformed the S&P 500 each year by an average of 6.2 percentage points since its inception, racking up a compounded 19.9% rate of return greater than the S&P 500 during that same period.... [ read more ]

New Analysis: New United CEO Signals Enterprise Engagement Focus

Published: Oct 2, 2015

While the field of Enterprise Engagement appears to be picking up steam, it will achieve its full potential only when CEOs realize it is as integral to organizational success as the brand equity it supports. Here's a great example of a CEO embracing the concept, probably without even knowing t... [ read more ]

New Human Resources Award Highlights Long-Term Success

Published: Sep 30, 2015

A new recognition and award program highlights individuals who have had, and will continue to have, a career of accomplishment in the Human Resources arena. Patterned after the ubiquitous "30 under 30" and "40 under 40" awards, 50over50HR is designed to recognize people who have spent years supporting, changing and making a difference in human resources... [ read more ]

Engage For Success Conference November 24th in London

Published: Sep 29, 2015

"Engage or Bust" is the theme of the Engage for Success Conference, set for Tuesday, November 24th, 9 am to 6 pm at the QEII Center in central London. The event is sponsored by Engage for Success, the government-backed organization established to... [ read more ]