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Newswire

Engagement World Focuses on Emerging New Field

Published: Apr 23, 2017

More than 200 business professionals came together last week in Chicago at the Fairmont Millennium Park hotel for the 2017 Enterprise Engagement Alliance Conference and Rewards & Recognition Expo... [ read more ]

News Analysis: Why Engagement Hasn’t Budged

Published: Apr 14, 2017

ISO Standards, EEA curriculum provide potential answers. It is the lack of a formal organizational approach to engagement that explains why engagement scores remain low, despite billions invested in leadership coaching, assessment and employee engagement surveys.... [ read more ]

MaritzCX Names 'CX Elite' Award Winners

Published: Apr 13, 2017

MaritzCX recently announced the winners of its 2017 CX Elite awards, recognizing excellence in customer experience strategy, execution and results. In all, 15 organizations were honored with an award this year in the following categories... [ read more ]

News Analysis: Third Driver of Engagement Movement – The Media

Published: Apr 11, 2017

The engagement movement still has a long way to go, but more forces converge to help push it forward. The first major force in favor of formal engagement strategies has come from investors, who increasingly value investments in human capital. See "BlackRock Joins Ranks of Big Investors Focused on People." The second driver of the... [ read more ]

News Analysis: What to Look for in an Engagement Agency or Consultant

Published: Apr 3, 2017

With the field of engagement catching on, many traditional incentive, marketing, promotion and management consulting firms now claim that their products and services are engaging, or that they provide engagement services. But what does that mean, exactly? What questions can you ask of solution providers to... [ read more ]

Human Capital Rating System Available at No Cost

Published: Mar 27, 2017

A process for rating the organizational maturity of organizations developed in the United Kingdom is now available at no cost to help organizations "develop a greater understanding and the professional practice of organization maturity and human governance," according to statement by Maturity Institute (MI) and Organizational Maturity Services (OMS) LLP. Organizations can ... [ read more ]

New ISO Reporting Standards Could Include Engagement

Published: Mar 13, 2017

An ISO standard on Human Capital Reporting under development will likely include standards for the disclosure of Employee Engagement. Dr. Stefanie Becker, ISO convener for Working Group 7, known as Human Capital Reporting ... [ read more ]

Transforming Engagement from Buzzword to Reality

Published: Mar 11, 2017

Engagement is a formal business strategy, not another marketing buzzword. Now that ISO, the International Organization for Standardization, has approved the process to create formal guidelines for engagement and a growing number of investors are demanding public companies disclose their engagement investments and results, the 2017 Engagement University ... [ read more ]

EEA Announces Four New Members

Published: Mar 6, 2017

The Enterprise Engagement Alliance recently added a number of new members to its rolls. New Corporate Members include: Black Forest ... [ read more ]

News Analysis: M&A Specialist Says 'Change or Exit'

Published: Feb 28, 2017

The Enterprise Engagement Alliance was founded over eight years ago on the premise that the emerging engagement field would transform business, and evidence is growing that this assumption was correct. Now that multiple major pension funds and investment firms are ... [ read more ]

UK's Engage for Success Initiative Moves Forward Despite Brexit

Published: Feb 13, 2017

Although it was founded shortly after the Enterprise Engagement Alliance, the United Kingdom's Engage for Success initiative has a significant advantage: it was created in part with the support of the government of Prime Minister David Cameron, who took a personal interest in the movement. ... [ read more ]

ITA Group Practices What It Preaches

Published: Feb 13, 2017

ITA Group has experienced a growth spurt in the last 18 months, with employment expanding by nearly 16% to more than 600 team members nationwide. To accommodate its increased staff and customer base, the company recently expanded its West Des Moines, IA headquarters and opened an office for technology team members in Phoenix. One of the key factors behind ... [ read more ]

New MaritzCX CEO: Great Data Available - Now What?

Published: Feb 6, 2017

To Mike Sinoway, a research and analytics veteran, the next big challenge for business is not the collection of data but the ability to translate it into strategies and tactics to effectively engage customers and employees. Sinoway is the new CEO at MaritzCX, formerly Allegiance ... [ read more ]

BlackRock Joins Ranks of Big Investors Focused on People

Published: Jan 30, 2017

In his annual letter to CEOs around the globe, Larry Fink, Chairman and CEO of BlockRock, the world's largest investment company, boldly states that investments in people are critical to maximizing long-term value creation. His letter mirrors initiatives ... [ read more ]

IMEX Theme Mirrors That of Engaging Reward Programs

Published: Jan 26, 2017

IMEX Group CEO Carina Bauer was the subject of a recent Q&A on the meeting & event organization's website, discussing IMEX's 2017 education strategy for both its Frankfurt and Las Vegas shows. Bauer noted that the key "talking point" this year will be ... [ read more ]