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Human Capital Disclosures Are Coming, Ready or Not

Published: Feb 3, 2020

When 140 of the world’s largest companies support an effort to develop a core set of common metrics and disclosures on non-financial factors to their investors and other stakeholders, the pressure will only grow on all organizations to publish Corporate Responsibility Reports for their customers, employees, communities, and boards, whether in the private or public sectors. ... [ read more ]

Human Capital Investment and Reporting Council Formed

Published: Jan 30, 2020

Providing up-to-date briefings on ISO 30414 standards, Securities & Exchange Commission human capital disclosure rules, ESG (Environment, Social and Governance) and other emerging human capital measurement standards, as well as case studies, research and on-site and virtual training, are among the activities of a new invitation-only peer group for senior executives in human resources, finance, and the investor communities. ... [ read more ]

Opinion: CX Field Masks Failure of Many CEOs to Focus on Stakeholders

Published: Jan 13, 2020

The failure of CEOs to lead a strategic and systematic approach to addressing the needs of all stakeholders is the single source of inefficiency and poor outcomes not only in employee but customer experience. Many of the books and theories about customer engagement and experience focus on the tactics when in fact the best results come when the CEO leads a strategic and systematic approach to making and keeping promises to all stakeholders.... [ read more ]

News Analysis: The Action Plan for Stakeholder Capitalism

Published: Jan 6, 2020

Now that the concept of Stakeholder Capitalism is beginning to capture the popular imagination, what can business leaders do about it? Fortunately, the International Organization for Standardization has issued a roadmap for implementation in the form of ISO standards 30414 Human Capital Internal and External Reporting and ISO 10018 Guidelines on People Involvement and Competence. ... [ read more ]



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