Newswire

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Leaders at every level of an organization are expected to align people around shared goals, yet few are trained in how to systematically engage stakeholders. While research and standards affirm its importance, only a handful of universities and programs offer structured approaches—leaving a critical gap in leadership development. that helps explain why employee and customer engagement are near record lows around the world. ... [ read more ]

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Here’s an update on the status of the EU Corporate Sustainability Reporting Directive, whose scope was narrowed after significant pushback from business. The CSRD will continue to affect a lot of companies because the world’s largest firms will likely be asking for more disclosures from their US suppliers, including detailed human capital information. ... [ read more ]

Key practices that drive engagement, performance, and culture in shared-ownership firms.... [ read more ]

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Why leaving engagement program design to untrained managers and solution providers is a hidden—and growing—enterprise risk. ... [ read more ]

As stakeholder thinking steadily moves into the mainstream of management practice, and more organizations find themselves at an inflection point, the risks grow of more nomenclature confusion.... [ read more ]

The Enterprise Engagement Alliance (EEA) Certification equips HR, sales, marketing, and total rewards professionals with a practical, systems based framework grounded in Total Quality Management (TQM) for people, addressing historically low engagement outcomes by teaching measurable stakeholder engagement design and implementation. ... [ read more ]

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Chief Analytics Advisor, Enterprise Engagement Alliance; President and CEO at Talent Management Evolution, and CEO of the International Center for Enterprise Engagement. ... [ read more ]

For more than three decades, Great Place To Work has built one of the most compelling evidence bases in modern business: that trust isn’t a soft ideal—it’s a hard driver of performance. What began in 1990 as a simple insight—that great workplaces are defined by trust, pride, and camaraderie—has evolved into a global standard backed by data from more than 100 million employees. Here’s a story about its past and most importantly about its future and its determination that organization’s must be a great place to work for all. ... [ read more ]

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Here is another in a series on solution providers focused on a holistic approach to engaging workers. ... [ read more ]

Traditional consulting-driven reorganizations often focus on structures, financials, and efficiency models developed by outside experts. Enterprise engagement offers a different path: start with a clear purpose, involve employees in defining solutions, and analyze findings against proven engagement and performance practices. The result is not only a smarter design but also stronger alignment, trust, and implementation... [ read more ]

This case study illustrates a path to marketing efficiency and measurement popularized by the work of Seth Godin in the 1990s but rarely practiced: identifying and building relationships with the people most likely to buy. While marketing races ahead to chase the next bright shiny object, AI, this company builds its business by helping, not selling. ... [ read more ]

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This new advisory firm aims to help organizations connect customer and employee experience to better organizational outcomes. ... [ read more ]

Employee engagement is at record lows, yet research from the Said Business School at Oxford University, Irrational Capital, and Professor Alex Edmans shows a clear link between workforce engagement, well being, and long-term stock performance. Why has HR de-prioritized engagement when the financial case has never been stronger.... [ read more ]

As more incentive, recognition, and engagement providers promote “impact,” buyers increasingly need to distinguish between programs that actually measure outcomes and those that simply use the language. ... [ read more ]

Marketing leaders face a credibility crisis. Here’s what to do about it. ... [ read more ]

In fall 2025, the Enterprise Engagement Alliance created the Impact Council to help expand the library of effective practices and meaningful metrics enterprise engagement: the use of strategies and tactics to foster the proactive involvement of customers, employees, distribution partners, and communities in the purpose, goals, objectives of an organization. Here are the results of the work so far. ... [ read more ]