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Engagement World Set for April 25-28 2016 in Orlando, FL

Published: Sep 8, 2015

A Conference and Expo dedicated to the many strategies and tactics of Enterprise Engagement and their impact on business is being launched by the Exhibit and Event Marketers Association (E2MA) and Enterprise Engagement Alliance. The event, Engagement World 2016, is designed to ... [ read more ]

Marcus Evans Digital Transformation in Customer Experience Conference - Jan. 20-21 2016 - Miami, FL (Event Concluded)

Published: Sep 8, 2015

The premiere marcus evans Digital Transformation in Customer Experience conference will provide customer experience leaders a unique opportunity to benchmark leading digital strategies and technologies, social media approaches, organizational collaboration and personalization tactics to keep a strong presence in the consumer’s digital world.... [ read more ]

CA Short Program on Fox Highlights Engagement and EEA

Published: Sep 5, 2015

CA Short, a leading recognition firm based in Shelby, NC, is sponsoring a 15-minute program on World Wide Business, hosted by successful entrepreneur and business personality Kathy Ireland, that focuses on the concept of engagement and CA Short's role in this emerging field. The program will air on ... [ read more ]

E2MA Posts Video of Engagement Plenary

Published: Sep 5, 2015

A plenary session on Enterprise Engagement at the recent Exhibit and Event Marketers Association (E2MA) Red Diamond Conference, presented by Bruce Bolger, Founder of the Enterprise Engagement Alliance and Publisher of Engagement Strategies Media, was recently posted on YouTube.... [ read more ]

Hay Group: Engagement Creates Talent Challenge

Published: Aug 25, 2015

Oliver Rueth, U.S. Market Leader for the Employee Engagement practice of Hay Group, says business is good, almost too good. "Our No. 1 problem right now is not how to expand our business, structure our organization to handle the new marketplace, or develop a plan. Today, our challenge is finding the talent we need to manage the new requirements of our clients."... [ read more ]

Avatar Solutions Cites Engagement Award Winners

Published: Aug 25, 2015

Avatar Solutions recently recognized high performing clients with its annual workplace awards. The awards are given to the top three organizations in four categories, two of which deal specifically with engagement: Highest Engagement and Most Improved Employee Engagement Levels. This year’s winners are, in order... [ read more ]

10 Things You Need to Know About Employee Engagement

Published: Aug 25, 2015

Modern Survey recently wrapped up its Spring 2015 U.S. Workforce Employee Engagement Study, which looked at how employees feel about their organizations, their leaders and their individual sense of future at work. The study revealed 10 things that every HR professional and business leader needs to know about the mindset of their employees:... [ read more ]

Randstad Study: Vacation Time Linked to Engagement

Published: Aug 25, 2015

More than one-third of U.S. employees (39%) don’t believe their bosses encourage them to take allotted vacation days, and almost half (45%) say their bosses don’t help them disconnect from work while on vacation. A recent Randstad survey says the relationship between employees and employers is a vital factor that influences ... [ read more ]

Verint Adds Telligent to Customer Engagement Platform

Published: Aug 25, 2015

Verint Systems Inc. announced that it has acquired Telligent, a leader in software for customer support and digital marketing communities. Verint continues to advance its vision for customer engagement optimization, offering communities as part of a comprehensive platform with ties to engagement management, customer analytics and workforce optimization.... [ read more ]

News Analysis: Netflix Ups the Ante

Published: Aug 14, 2015

The move by Netflix to offer the most generous maternal and paternal leave policy of any known major corporation does more than put pressure on other technology competitors. It sends a message to every organization that... [ read more ]

Aktion Partners Invests in CloudCraze Engagement Platform

Published: Aug 11, 2015

Chicago-based investment firm Aktion Partners recently led a round of funding in customer engagement commerce platform provider CloudCraze. With the additional capital, CloudCraze’s native Salesforce application is better positioned to become a leading omni-channel... [ read more ]

Survey: Gamification Improves Work Experience for 91% of Employees

Published: Aug 11, 2015

Gamification form Badgeville has released the results of an independent survey of over 500 business workers, ranging from entry-level employees to C-level executives, looking at the success of gamification across U.S. organizations. The results: 78% of workers are utilizing games-based motivation at work and nearly all (91%) say these systems improve... [ read more ]

GoDaddy Selects Jive Software to Connect and Engage Employees

Published: Aug 10, 2015

Jive Software Inc., a provider of communications and collaboration solutions for business, recently announced that GoDaddy has selected the Jive-n interactive intranet solution to help drive employee engagement and communications. By implementing Jive, GoDaddy will help employees work together ... [ read more ]

Ogilvy-Hundredx Deal Signals Focus on Customer Engagement

Published: Aug 8, 2015

One of the fundamental tools of customer engagement is content marketing, the use of specific types of information, games, incentives, events, etc. to build closer relationships with customers. Ogilvy & Mather's new partnership with analytics company Hundredx, producer of the Goodsnitch app recently featured in ESM and now rebranded Expresit... [ read more ]

News Insight: The Values Of Servant Leadership

Published: Aug 7, 2015

A New York Times op-ed piece by Howard Shultz published Aug. 6 focused mostly on what he believes we need in a president, but we reference his column here as yet more evidence of the enormous shift taking place in business related to how we ... [ read more ]

American Express 'Plenti' Program: Engagement as Green Stamps?

Published: Jul 29, 2015

Plenti is a new twist on the concept from American Express, but this program has little to do with its credit card product, because you don’t have to carry an American Express card to participate. Enrollment is open to anyone over 13, and can be done within minutes online or with an app. Points can be earned at hundreds of retailers by using... [ read more ]

Reward Gateway to Expand In U.S. With New Owner

Published: Jul 29, 2015

In yet another sign of growth in the emerging engagement business sector, Boston-based technology investment firm Great Hill Partners announced that it has agreed to purchase London-based Reward Gateway at a valuation of $217.6 million. Reward Gateway offers enterprise employee engagement software that claims to... [ read more ]

Modern Survey Releases Spring 2015 Engagement Whitepaper

Published: Jul 29, 2015

At a rate of over 30%, people managers across the U.S. report that they’re looking for opportunities elsewhere. What to do? Minneapolis-based Modern Survey recently released this and other pertinent data in a Spring 2015 engagement study whitepaper focusing on... [ read more ]

Marcus Evans 5th Annual Talent Management Canada - Sept. 23-24, 2015 - Toronto, ON (Event Concluded)

Published: Jul 22, 2015

This marcus evans event targets talent management as the backbone for organizational success. Heads of Talent, Human Resources, and Organizational Development will address holistic and persona-based trends for talent management, solidifying an organizational identity, progressive and competitive talent strategy, and an influential and engaging corporate culture.... [ read more ]

Is your reward program really engaging people?

Published: Jul 16, 2015

Tom McMullen, writing recently on the Hay Group blog, notes that a recent study of World@Work members found only 11% of organizations conduct a formal ROI assessment of their reward programs. However, 48% of respondents said they planned to more rigorously assess... [ read more ]



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