Engagement On List of Key Challenges Facing CEOs

Issues related to employee and customer engagement are at the top of the list of CEO challenges worldwide, according to CEO Challenge 2015, an annual survey of CEO’s created by The Conference Board. According to the report, CEO’s are focused on achieving sustainable business through a “longer term focus on capacity-building and the development of strong cultures of innovation, engagement and accountability within their organizations.”  While the report found that CEOs are generally optimistic about achieving their profit goals, “they know that they must cope with fundamental changes in the behavior of their customers, the emergence of new competitors globally and a slowdown in emerging market economic growth to get there.”  In other words, organizations will have to do a better job retaining great customers and talent in the face of growing competition for both worldwide. For more, click here.