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EEA YouTube Engagement Technology Shows Marry How-to with Solution Provider Interviews

Published: Jul 29, 2021

Organizations often ask junior or other multi-tasking managers to investigate human capital or engagement tactics without having extensive experience. These EEA YouTube shows bring together expert panelists to discuss best practices and critical issues related to employee and enterprise engagement technologies, along with the opportunity to stream short video interviews with the owners or senior management of specific technologies to gain a more personal insight on the various options. ... [ read more ]

Wikipedia Publishes Entry on Stakeholder Capitalism

Published: Jul 27, 2021

Wikipedia beats Dictionary.com and Merriam Webster to the punch with publication of a thorough review of Stakeholder Capitalism submitted by the EEA. It includes a discussion about the definition, history, benefits, etymology, and cites many of the early founders. ... [ read more ]

EEA Launches Preferred Solution Provider Platform for One-Stop Shopping Experience

Published: Jul 27, 2021

Now entering their third years, the Enterprise Engagement Alliance's Brand Media Coalition and EEXAdvisor.com resource and informative platforms have created a Preferred Vendor and Solution Provider programs and managed outsourcing service offering promotional professionals and incentive, recognition, loyalty, and HR advisory services a seamless, expert shopping experience in all areas of Total Rewards and Engagement. ... [ read more ]

EEA Webinar: Total Rewards 2.0--At the Junction of Benefits and Recognition

Published: Jul 20, 2021

Traditionally, most incentive and recognition companies have never sold benefits services and vice versa, even though employee engagement and benefits often fall into the same department. This 30 minute webinar with experts in benefits, incentive, and recognition companies will talk about the opportunities to bring these services together to provide Total Rewards 2.0 solutions. Get your questions answered by registering to attend the live event Wed. August 18, at 1 pm ET. ... [ read more ]

ISO Issues Calculations for Key Human Capital Metrics

Published: Jul 19, 2021

While the Value Reporting Foundation has just begun to create unified human capital reporting standards, and the Securities & Exchange Commission weighs development of clearer human capital disclosure regulations, ISO continues to lead the way in developing a framework for clear and specific reporting standards that help organizations optimize performance through people. ... [ read more ]

The Stakeholder Capitalist's Toolkit

Published: Jul 12, 2021

As can be seen in the ESM feature, The Perfect Company: Anatomy of an Ideal Practitioner of Stakeholder Capitalism Seen Through Its Human Capital Report, implementation requires strategic and systematic management to align the many tactics already used in organizations toward supporting common goals, values, and metrics. ... [ read more ]

Alex Mead, CX Executive Leader, on Why Customer Service Is so Bad

Published: Jul 8, 2021

Despite all the talk about innovation in CX (Customer Experience), most observers say that customer service, in the US at least, is as bad as quality manufacturing was in the 1980s, before ISO 9000 quality standards and the concept of Total Quality Management took hold. Today, while quality in US manufacturing has steadily improved, the American Customer Service Index remains mired in the low 70% range.... [ read more ]

Conference Board Adds Metrics, ROI Analysis, and Strategic HR to Human Capital Center Offerings

Published: Jul 5, 2021

One of the world's leading think tanks on Human Capital management has announced a new partnership with HCMoneyball, the ROI Institute, and RBL.ai to offer a suite of human capital benchmarking, return-on-investment analysis, and human resources management solutions for Human Capital Management. These partnerships are part of the Conference Board's expansion of services in Human Capital Center members.... [ read more ]

EEA Consolidates Education on the "S" ESG Management, Aka Stakeholder Capitalism

Published: Jun 29, 2021

The Enterprise Engagement Alliance has consolidated all its educational and information resources on the "S" of Environmental, Social, and Governance (ESG) into a single 24/7, 365-day-a-year information center with news, resources, and training available via the Web, social media, e-newsletters, Youtube expert panels, face-to-face learning, and books. ... [ read more ]

Engagement Agency Adds to Managed Outsourcing Services

Published: Jun 28, 2021

In responding to a growing number of requests from organizations and solution providers for help with human capital management design and reporting, and assistance finding appropriate engagement technologies and services, the Engagement Agency continues to expand its selection of offerings with the addition of Customer Experience and Strategic Communications advisory and managed outsourcing services.... [ read more ]

Case Study Part I: The Shift to a Human Capital Management Strategy

Published: Jun 23, 2021

In its desire to implement a strategic, systematic, and transparent strategy to achieve organizational results through people, the Ukraine- and Russia-based application developer JetRuby turned to the Enterprise Engagement Alliance's Engagement Agency. The company says its goal is to utilize a roadmap that addresses the needs of all stakeholders... [ read more ]

US House Passes Bill on Workforce Disclosures; SEC Launches 10-K Update, PwC Announces Major Investment in ESG

Published: Jun 21, 2021

It is all but inevitable now that US public companies will have to disclose specific information on their employees, workforce engagement, turnover, DEI (Diversity, Equity, Inclusion), and safety and wellness. The accounting and management consulting powerhouse PwC has committed to hiring up to 100,000 people to help organizations around the world develop and implement Environmental, Social, and Governance (ESG) management strategies around the world. ... [ read more ]

A Dozen Students Attend Stakeholder Capitalism Society Soft Launch Meeting

Published: Jun 20, 2021

A new student society for college students interested in Environmental, Social, Governance (ESG) management, increasingly known as Stakeholder Capitalism, aims to help engage and educate a new generation of management, entrepreneurs, and investment analysts who fully grasp the new principles of success through people: creating returns for shareholders by creating value for customers, employees, distribution and supply chain partners, communities, and the environment. ... [ read more ]

New Engagement Agency Total Rewards Solution Offers Employees a Personal Prosperity Assistant

Published: Jun 14, 2021

In conjunction with ProsperBridge, an Enterprise Engagement Alliance supplier member, the Engagement Agency offers organizations a complete benefits package with a unique addition: a trained Personal Prosperity Assistant who checks in with participating employees each month on a scheduled basis to assist with their financial and related wellbeing. The service is part of a Total Rewards 2.0 benefits package available from the Engagement Agency that also includes access to the KART employee discount program from CarltonOne Engagement and other employee benefit services. ... [ read more ]

Firm Matches Neurodivergent Talent with Employers

Published: Jun 13, 2021

The CBS news show "60 Minutes" last year featured a story on employers hiring neurodivergent employees to help tackle specialized tasks. The firm Specialisterne specializes in helping match companies with talented employees on the spectrum, whose talents are often overlooked because of unexpected social behaviors. Finding a way to create wealth by solving social problems is a hallmark of Stakeholder Capitalism principles. ... [ read more ]

Malaysia Leads World in Stakeholder Capitalism Governance Language

Published: Jun 7, 2021

This year's Securities Industry Development Corporation (SIDC) Sustainable and Responsible Investment (SRI) Virtual Conference 2021 coincides with a change in the Malaysian Code of Corporate Governance (MCCG) 2021, which may be the first anywhere to incorporate the principles of Stakeholder Capitalism.... [ read more ]

EEA Youtube Show: Why CX Is So Bad and What to Do About it

Published: May 31, 2021

This candid discussion on the poor state of customer service and what to do about it with experts at the front lines provides the financial reasons for and principles to support a strategic and systematic approach to customer engagement. ... [ read more ]

JetRuby, App Developer, Joins EEA to Enhance Its Human Capital Strategy

Published: May 30, 2021

An international software and application developer for leading US companies based in Russia and the Ukraine has joined the Engagement Agency at TheEEA.org. Its goal: to implement a formal Human Capital Management, Measurement, and Reporting strategy designed to achieve its organizational goals in a more sustainable way through people. ... [ read more ]



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