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ISO 10018: Engagement in Action, in Galveston, Dec. 7-8, Brings Together Corporate Managers, Educators and Solution Providers

Published: Oct 23, 2017

The International Center for Enterprise Engagementís 2017 summit at the University of Texas Medical Branch in Galveston, TX, Dec. 7-8, entitled ISO 10018: Engagement in Action, will officially launch the first ISO 10018 certification program for Quality People Management and the first professional and academic education program to support it. ... [ read more ]

Enterprise Engagement Alliance Launches First Chapters in U.K., Canada

Published: Sep 25, 2017

The Enterprise Engagement Alliance has announced the creation of its first chapters outside the United States to help educate corporate, governmen and not-for-profit management, as well as engagement solution providers, on a formal process for implementing engagement across the enterprise. ... [ read more ]

International Center for Enterprise Engagement Launches Standards Consortium

Published: Sep 18, 2017

In response to the growing interest in the creation of standards for all aspects of engagement, the International Center for Enterprise Engagement (ICEE) will add to its services a Standards Consortium to assist organizations in all areas of external and internal engagement seeking to create formal standards for their fields.... [ read more ]

International Center for Enterprise Engagement Learning Is Launched at Healthcare Management Institute in Galveston, TX

Published: Aug 16, 2017

The International Center for Enterprise Engagement (ICEE) at the Healthcare Management Institute (HMI), a division of University of Texas Medical Branch (UTMB) Healthcare Systems, has launched the first executive and academic education program on Enterprise Engagement, creating the first formal certification process for ISO 10018 Standards for ... [ read more ]

MaritzCX Ranked a Top Customer Experience Tech and Research Firm

Published: Aug 16, 2017

MaritzCX recently earned the highest rank for a Customer Experience (CX) technology and research firm from the American Marketing Association in its annual Top 50 Research Firms Gold Report. MaritzCX was listed as number 12 of 50 firms, up two spots from its position last year.... [ read more ]

News Analysis: Could Engagement Investments Come From Stock Buyback Funds?

Published: Jul 17, 2017

By any objective measure, formal investments in engaging the people critical to an organization's success provides a long-term return, and more major investors know it. See ESM: "S.E.C. Petitioned to Mandate Disclosure of Human Capital Investments, Engagement." Or, consider the latest results of the EEA's Engaged Company Stock Index-up nearly 30% over the S&P 500 index since Oct. 1, 2012... [ read more ]

Harvard Prof Says Choice of Time vs. Money is Critical to Happiness

Published: Jul 10, 2017

What would you rather have: Time or money? To Ashley Whillans, Assistant Professor, Negotiations, Organizations and Markets at the Harvard Business School, the answer says a lot about what will motivate you, as well as your long-range potential for happiness. It's a simple question, she says, that should be added to every employee or customer engagement survey, because the answer is critical to understanding, in general, how to engage anyone in business or life. ... [ read more ]

News Analysis: Why ISO 10018 Is a Potential Game-Changer

Published: Jul 5, 2017

With more investors demanding that public companies invest in human capital and engagement, and the economics of engagement proven beyond logical dispute, ISO 10018 standards have the potential to shake up the marketplace for traditional engagement solutions. ... [ read more ]

Rideau Focuses on Bringing ROI to Recognition and Engagement

Published: May 31, 2017

Peter Hart, CEO of Rideau Recognition Solutions Inc., the Montreal-based international recognition company, strongly believes in the engagement movement and its potential to transform economies: "Having an ISO standard around engagement that involves recognition and other elements will be critical to organizational success."... [ read more ]

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