The Enterprise Engagement Alliance of organizations dedicated to better managing and measuring value creation through people has launched two new technology tools to organizations effectively implement and measure a more holistic approach to stakeholder management in their enterprises or those of their clients. ... [ read more ]
During autumn 2023, the Enterprise Engagement Alliance held successive webinars on customer service, marketing, human resources, labor management relationships, and job design that inadvertently help reveal the source of so much waste organizations large and small bake into their business models. ... [ read more ]
The current process of establishing compensation based on what can be negotiated at the bargaining reflects a fundamental flaw—the failure to consider objective measures of the value created by various categories of stakeholders in an organization. Only by understanding the source of value creation can organizations better understand where to invest their resources.... [ read more ]
The survey of 400 managers at large organizations finds general agreement that Corporate Social Responsibility and Environmental, Social, Governance issues are here to stay. ... [ read more ]
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Here’s the latest news in the world of stakeholder management.... [ read more ]
The Enterprise Engagement Alliance and Talent Management Evolution have created a People Value Impact Calculator (PVIC) that organizations can use to make better compensation, engagement, and marketing decisions and to better estimate the cost of disengagement on sales, profits, stakeholder experiences, and other goals and objectives. A basic one-company license for PVIC comes with an EEA Corporate Solution Provider Enterprise membership.... [ read more ]
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Four experts in customer experience, each with decades of experience, believe that customer service has reached all-time lows. They say it could get worse before it gets better until CEOs either finally confront the scale of the waste or customers simply demand better service or move on. ... [ read more ]
Survey of 2,000 Americans attempts to pinpoint drivers of customer loyalty. ... [ read more ]
Three years have passed since Dave Ulrich helped kick off the Enterprise Engagement Alliance YouTube insight and how-to show on effective stakeholder management across the enterprise. He shared information on the business operating model his RBL Institute has developed to help human resources move from a sunk cost to a source of value creation. Ulrich returns to the EEA YouTube show program for an update on his mission as more people in the human resources profession begin to talk about value creation and operating systems. ... [ read more ]
The Enterprise Engagement Alliance has launched a referral program offering significant opportunities for people to earn ongoing fees for referring people to the Enterprise Engagement Alliance and its preferred solution providers. The recurring referral fees can total in the hundreds to thousands of dollars a year, and be in the form of cash, a wide choice of popular retail gift cards or a merchandise gift or travel experience curated specifically for you or the recipient. ... [ read more ]
Here’s a suggestion for CEOs and their corporate communications teams who believe it’s best for their organizations to stay out of politics.... [ read more ]
This upcoming Enterprise Engagement Alliance YouTube Show on Nov. 14 at 11 am ET will delve into why customer service remains so poor. ... [ read more ]
Timing is everything. This 12-year-old advisory has developed a corporate sustainability software platform that can not only power almost any type of sustainability reporting, performance indicators, and other metrics but help organizations better understand the source of value creation in their organizations and how to improve it. ... [ read more ]
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Three years have passed since David Ulrich helped kick off the Enterprise Engagement Alliance YouTube insight and how-to shows on effective stakeholder management across the enterprise. He shared information on the business operating model his RBL Institute has developed to help human resources move from a sunk cost to a source of value creation. Ulrich returns to the EEA YouTube show for an update on his mission. ... [ read more ]
One major fallacy that came out of the anti-woke and anti-ESG campaigns over the last few years is the notion that stakeholder capitalism calls for organizations to get involved with political and social issues outside the purpose, goals, and objectives of an organization. This is a distortion that arose when the Business Roundtable made its pronouncement that organizations should address the needs of all stakeholders and when Larry Fink, CEO of BlackRock, declared his support for stakeholder capitalism principles without ever defining what that meant. ... [ read more ]
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While the buzz continues in the relatively small world human capital management community that the Securities and Exchange Commission will add several quantitative metrics to the recently updated SK-10 disclosure requirements, the SEC has its hands full with environmental disclosures. In the meantime, a recent Conference Board analysis of proxy efforts finds an overall increase in both ESG (Environmental, Social, Governance) and anti-ESG efforts, but a decline in support for both. ... [ read more ]
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A motion by center-right parties to water down the European Union Corporate Sustainability Directive failed this week in the European Union Parliament. ... [ read more ]
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This Enterprise Engagement Alliance EEA Linkedin YouTube show brings together principals of leading business-to-business marketing agencies who agree that marketing today is broken and share recommendations on how to fix it. ... [ read more ]
An annual study of US sustainability reports finds that the anti-ESG (environmental, social, and governance) movement has not had an apparent impact on the level and quality of sustainability disclosures nor even on the use of the term in disclosures. ... [ read more ]
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