ITA Group, the Des Moines, IA-based leader in corporate engagement solutions, has announced its purchase of market research and strategy firm Chadwick Martin Bailey (CMB)... [ read more ]
Most ESM readers would agree that the field of engagement remains in its early stages; relatively few organizations have a formal enterprise-wide strategy to engage all the people critical to success.... [ read more ]
Organizations committed to performance through people now have ISO certification to help ensure they are following best practices and to market that commitment to customers, employees, vendors and communities. ... [ read more ]
The Enterprise Engagement Alliance has announced the creation of its first chapters outside the United States to help educate corporate, governmen and not-for-profit management, as well as engagement solution providers, on a formal process for implementing engagement across the enterprise. ... [ read more ]
In response to the growing interest in the creation of standards for all aspects of engagement, the International Center for Enterprise Engagement (ICEE) will add to its services a Standards Consortium to assist organizations in all areas of external and internal engagement seeking to create formal standards for their fields.... [ read more ]
Emotional commitment to a brand, combined with high intrinsic motivation and high self-efficacy (confidence in one’s abilities and product knowledge), have the highest correlation to sales performance. ... [ read more ]
In 2009, the New York Yankees founded HOPE (Helping Others Persevere and Excel) Week, based on the belief that corporations should commit to improving their communities. ... [ read more ]
The International Center for Enterprise Engagement (ICEE) at the Healthcare Management Institute (HMI), a division of University of Texas Medical Branch (UTMB) Healthcare Systems, has launched the first executive and academic education program on Enterprise Engagement, creating the first formal certification process for ISO 10018 Standards for ... [ read more ]
MaritzCX recently earned the highest rank for a Customer Experience (CX) technology and research firm from the American Marketing Association in its annual Top 50 Research Firms Gold Report. MaritzCX was listed as number 12 of 50 firms, up two spots from its position last year.... [ read more ]
We reached out to the new President of Maritz Motivation Solutions Drew Carter to get his perspective on his new post and the industry he has joined. ... [ read more ]
Maritz Motivation Solutions has reached outside the industry for its new President to replace John MacArthur, who left that position earlier this year. ... [ read more ]
The drive to focus on the importance of human capital and engagement is coming from investors, ISO (the International Organization for Standardization) and, increasingly, the accounting field. In a recent Strategic Finance article... [ read more ]
The pressure for public companies to disclose investments in human capital, including engagement, continues to mount. The Human Capital Management Coalition (the HCM Coalition) recently petitioned the Securities & Exchange Commission to adopt or amend existing rules related to Rule 192 ... [ read more ]
By any objective measure, formal investments in engaging the people critical to an organization's success provides a long-term return, and more major investors know it. See ESM: "S.E.C. Petitioned to Mandate Disclosure of Human Capital Investments, Engagement." Or, consider the latest results of the EEA's Engaged Company Stock Index-up nearly 30% over the S&P 500 index since Oct. 1, 2012... [ read more ]
What would you rather have: Time or money? To Ashley Whillans, Assistant Professor, Negotiations, Organizations and Markets at the Harvard Business School, the answer says a lot about what will motivate you, as well as your long-range potential for happiness. It's a simple question, she says, that should be added to every employee or customer engagement survey, because the answer is critical to understanding, in general, how to engage anyone in business or life. ... [ read more ]
With more investors demanding that public companies invest in human capital and engagement, and the economics of engagement proven beyond logical dispute, ISO 10018 standards have the potential to shake up the marketplace for traditional engagement solutions. ... [ read more ]
By Kimberly Abel-Lanier, Vice President, CultureNext, Maritz Motivation Solutions, and Chris Cottle, Chief Marketing Officer, MaritzCX. In a perfect world, actively engaged employees deliver your brand promise each and every day. ... [ read more ]
Chili's Grill & Bar, Cisco and Caesars Entertainment were among the winners of this year's North American Employee Engagement Awards, presented in association with CultureNext by Maritz Motivation Solutions.... [ read more ]
Animate Growth Partners, founded by industry veteran Chris Galloway, aims to serve the Sales Incentive and B2B Customer Loyalty market as a professional services agency... [ read more ]
The Incentive Research Foundation (IRF) recently released a white paper and study, "Using Behavioral Economics Insights in Incentives, Rewards, and Recognition: The Neuroscience" that describes some of the unifying behavioral economic principles connecting emotions and employee performance. ... [ read more ]
Peter Hart, CEO of Rideau Recognition Solutions Inc., the Montreal-based international recognition company, strongly believes in the engagement movement and its potential to transform economies: "Having an ISO standard around engagement that involves recognition and other elements will be critical to organizational success."... [ read more ]
New survey tool enables organizations to measure their most important engagement strengths and weaknesses against a broad benchmark of companies.... [ read more ]
The Enterprise Engagement Alliance recently added a number of new members to its rolls. New Corporate Members include: Marketing Innovators, ... [ read more ]
Eagle Recognition has taken an investment position in the Engagement Agency LLC to further expand Eagle's offerings and bring formal engagement services to their clients and prospects. The Engagement Agency leads the emergence of the engagement field by... [ read more ]
Next Level Performance was recently named one of the Best Places to Work in New Jersey by NJBIZ for the third year in a row. The awards recognize the state's top employers... [ read more ]
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