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NexView Launches Platform to Help Law Firms Measure Human-Driven Business Value and Risk

BinghamA new analytics platform aims to give law firm leaders clearer insight into where business value is created—and where it may be at risk—by integrating people, financial, and operational data into forward-looking indicators.

Addressing Fragmented Data and Lagging Indicators
A Focus on “Value at Risk” and “Value Opportunity”
Why Now: Shifting Economics of Professional Services

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NexView, a UK-based newly introduced decision-support platform for professional services firms, is designed to help law firm leadership teams better understand the connection between human capital, business performance, and emerging risk.
 
WoollardNexView was founded by Jeremy Bingham and Stuart Woollard, who developed the platform to help law firm leaders act earlier and more effectively in managing value concentration, disengagement risk, and performance opportunities. Built by senior professionals with leadership experience in law firms and professional services, NexView combines expertise in legal operations, finance, human capital, and business systems to provide what it describes as a disciplined approach to managing ROI, value creation, and risk through people.
 
The platform uses only data firms already possess—typically people, business matters, and financial data—without requiring new surveys or additional systems. NexView also incorporates applied AI in an explanatory role. The company notes that AI is used to help interpret patterns and evidence, but not to replace leadership judgment.
 

Addressing Fragmented Data and Lagging Indicators

 
According to the founders, one of the major challenges law firms face today is that critical business data remains fragmented across finance, human resources, case management, and operational systems. This often limits leadership’s ability to develop a coherent, timely view of firm performance.
 
NexView’s framework integrates existing internal data sources and structures them into consistent indicators intended to support earlier intervention—before value has already been eroded.
The platform is designed to move beyond indirect proxies and lagging measures by providing clearer, directly derived indicators of business value drivers and emerging risks.
 

A Focus on “Value at Risk” and “Value Opportunity” evs

 
At the core of NexView’s approach is a guiding principle of “value improvement,” which distinguishes between:
 
  • Business value at risk due to disengagement, misalignment, or potential talent exit
  • Business value opportunity where targeted leadership action can unlock upside through people 
The founders say the platform translates operational, financial, and people-related data into a comparable view of human-driven value and risk, including factors such as deployed capacity, margin discipline, revenue generation, and service quality. The founders position NexView not as an HR tool, but as a leadership decision system. Its indicators are intended to provide early signals of material people risks and value concentration across cohorts, rather than predicting individual employee departures.
 
In one case study example, NexView identified an £18 million exposure in a high-value risk group, providing an actionable window for intervention before significant loss occurred. The company emphasizes that interventions are designed to be targeted and strategic, such as improving career pathway clarity, proactive planning, and structured development. In addition to protecting value, the platform also identifies unrealized business upside. Another case example highlights a £16 million “human value opportunity” revealed through comparative cohort benchmarking and performance analysis.
 

Why Now: Shifting Economics of Professional Services

 
NexView’s founders argue that three converging forces make human value management increasingly essential for law firms:
 
1. Billable time no longer reliably reflects value creation or risk exposure
2. AI is accelerating delivery, concentrating value in judgment, insight, and client trust
3. Investors and stakeholders are demanding evidence of sustainable value creation, not just by positioning people data as a strategic input into business value and risk decisions, NexView reflects a broader shift in professional services toward more rigorous measurement of human-driven enterprise performance.
 
Rather than focusing on engagement as a “soft” metric, the platform seeks to provide leadership teams with the financial and operational discipline needed to manage where value is created, where it is weakening, and where action can deliver measurable return.
 
For More Information 
Stuart Woollard 
stuart.woollard@omservices.org

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