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Registration Now Open for Engagement World, May 7-9 in Galveston: A Focus on Best Practices, Certification in ISO 9001/10018, Culture, Recognition and Incentive Design

Engagement World’s Professional Development Days enable corporate practitioners, solution providers and exhibitors to combine learning and brainstorming to profit from new ISO standards and extensive research endorsing a systematic approach to engagement and properly designed rewards and recognition programs. 

The premise of Engagement World’s Professional Development Days is based on extensive research and the importance of best practices in the era of ISO 9001 and 10018 Quality People Management standards and certification. It is designed to bring management from multiple areas of business up to speed on the latest best practices and globally respected standards that provide a clear and measurable roadmap to success.
For detailed event information and to register, go to
  • Professional Development Days features education and certification from industry leaders in multiple areas of engagement, including rewards & recognition, culture and leadership, recognition and incentive program design.
  • Professional Development Days is capped off by the R&R Expo, which kicks off with an industry meeting on Brands and the Art and Science of Rewards & Recognition at 4 pm on Tuesday, May 8th, leading into a 2-hour reception in the Exhibit Hall. This will be followed by our annual Industry Networking Dinner that includes corporate practitioners, solution providers and exhibitors involved with brands and rewards & recognition. Expo hours are 9:30 am-3:00 pm on Wednesday, May 9th with an on-floor lunch. 
  • Get started now on the road to ISO 10018 certification by gaining your Certified Engagement Practitioner (CEP) and Advanced Engagement Practitioner (AEP) designation at
The Engagement World program enables organizations to equip their teams in multiple areas of engagement to keep pace with the new opportunity to focus on best practices and ISO standards to generate a better return on investment. Professional Development Days includes certification and training in multiple key areas of Enterprise Engagement best practices and ISO 9001 and ISO 10018 Quality People Management standards.
Because Enterprise Engagement requires greater alignment across the organization, the Professional Development Days education program is designed to attract multiple people from each organization and provides an a 15% discount for any organization registering more than one person to any single session or multiple sessions. 
Engagement World’s Professional Development Days cover numerous areas of engagement and provide preparation for certifications in multiple disciplines. Click here to get more information on the individual programs and to register.    
Engagement World education and knowledge programs include:
Monday, May 7, 3 pm-5 pm; Tuesday, May 8, 9 am-3 pm
ISO 9001 and ISO 10018 Quality People Management: Enterprise Engagement in Action
How new ISO standards can help organizations significantly improve the return on investment of their customer, employee, channel partner, vendor and community engagement efforts. This program is designed to help professionals and organizations get started on a formal approach to Enterprise Engagement across the organization and use ISO 9001 and ISO 10018 Quality People Management principles to manage it. 
Tuesday, May 8, 9 am-12 noon
All in Culture Training 
Leadership and culture are critical to ISO 9001 and 10018 Quality People Management principles and to a strategic engagement process. Based on a global 300,000-person research study of high-performance managers, the half-day Culture Works “All in Culture Training” program teaches leaders the fundamental principles needed to develop a culture road map that enables managers to build a profitable, winning work-group culture, where employees give that extra push of effort that leads to outstanding results. 
Tuesday, May 8, 1 pm-5 pm
Principles of Results-Based Incentive Program Design and Certification 
The Incentive Marketing Association’s “Principles of Results-Based Incentive Program Design” course is more critical than ever to practitioners in the field. This half-day program and certification covers the fundamental elements of program design and implementation and prepares professionals for certification. The program provides professionals with essential information and preparation for a one-hour test following the course to earn the Incentive Professional (IP) designation. 
Tuesday, 1 pm-4 pm
Raising Employee Engagement through World-Class Recognition Standards  
Recognition Professionals International (RPI) provides a synopsis of its Recognition Standards Model and the seven RPI Best Practice Standards® which are designed as a critical engagement tool for the creation and evaluation of organizational recognition initiatives. Based on knowledge gained over the past decade and a half from academic literature, key recognition practitioners and resource providers, these seven standards advocate recognition and engagement to improve organizational excellence. 
Tuesday, 4 pm-5 pm
Research and Best Practices in Rewards Experiences for Brands, Gift Cards, and Travel
Presented by the Enterprise Engagement Alliance free to Engagement World and R&R Expo attendees and exhibitors, a panel of experts will discuss all the ways design, creativity, customization, personalization and technology can be utilized to maximize the reward experience based on the latest research, best practices and standards. Attendees will learn about compelling ways to improve the economics of rewards and recognition for all concerned.   
Click here to get more information on the individual programs and to register. 
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