Research Report Highlights the Importance of Voice
This research report, "Does Voice Gap Influence Workers’ Job Attitudes and Well-Being? Measuring Voice as a Dimension of Job Quality", finds that fostering voice in the workplace has a direct impact on employee engagement and well-being.Click here for links to information about EEA sponsors; here to subscribe to ESM weekly; here for an ESM media kit.
Key findings include:
- Lack of employee “voice” in an organization is associated with significantly lower job satisfaction, increased turnover intention, lower psychological well-being, and higher levels of burnout.
- As might be expected, the voice gap related to worker issues such as compensation and working conditions has a much bigger impact on engagement than voice related to organizational strategy issues.
- Employees who perceive a larger voice gap are more likely to vote in favor of union representation.
Based on these results, the authors recommend incorporating the voice gap measure in future worker voice research and as a practical tool for evaluating voice as a dimension of job quality.
An Enterprise Engagement Alliance YouTube show on employee voice with Larry Beeferman, Independent Consultant and Fellow at Harvard Law School Center for Labor and a Just Economy has over 1,500 views, demonstrating interest in the subject.
Findings are based on a nationally representative sample of 1,307 US adults through an online recruitment process conducted on the Prolific platform. The survey included questions to measure workers' perceptions of their influence on various issues, job satisfaction, turnover intention, psychological well-being, and burnout. The voice gap was measured using a single question that captures the difference between the expected and actual influence workers have on issues related to their own interests and organizational strategy.
Enterprise Engagement Alliance Services
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1. Information and marketing opportunities on stakeholder management and total rewards:
- ESM Weekly on stakeholder management since 2009. Click here to subscribe; click here for media kit.
- RRN Weekly on total rewards since 1996. Click here to subscribe; click here for media kit.
- EEA YouTube channel on enterprise engagement, human capital, and total rewards since 2020
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4. Advisory services and research: Strategic guidance, learning and certification on stakeholder management, measurement, metrics, and corporate sustainability reporting.
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Contact: Bruce Bolger at TheICEE.org; 914-591-7600, ext. 230.
