EEA Impact Academy Updates Learning Certification Program: Test Your Knowledge Now

For leaders at every level and for solution providers in the world of engagement, the Enterprise Engagement Alliance offers the world’s only practical training and certification program on the use of total quality management principles to enhance organizational, team, or almost any group activity. You can test your knowledge and that of your colleagues for free and anonymously starting now. 

Start with Free, Anonymous Self-Assessments 
Learning and Certification Options
A Single Framework With Value Designed for Every Level
Program Overview

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Ever wonder why employee and customer engagement remain near record lows despite hundreds of billions spent each year to engage people? According to Bruce Bolger, Founder of the Enterprise Engagement Alliance, the answer comes from the world of total quality management—a strategic, systematic process to harmonize the interests of all stakeholders used by over one million companies worldwide. 
 
To help organizations and professionals get started on the path to a proven process to better management, Bolger announces that the EEA has created a new online learning and certification program, starting with a free EEXAdvisors program. It  provides all the information required to pass the certification test. For additional training, candidates may purchase the EEA’s Enterprise Engagement for CEOs, designed for senior management, and Enterprise Engagement: The Roadmap, for front-line practitioners, or take advantage of additional professional or organizational training below. 

Click here to benchmark your knowledge for free and anonymously. You will receive immediate results and feedback based on your answers.
 
Bolger underlines that more research continues to validate the financial benefits of strong stakeholder engagement across the enterprise:
 

• The Human Capital Factor (validated six consecutive years by J.P. Morgan analytics): the HAPI ETF has outperformed the S&P 500 by over 4% annually since launch.
• Oxford Wellbeing Research Centre: Companies with happier, more purposeful and less stressed employees significantly outperform peers across financial metrics.
• JUST Capital ETF (Goldman Sachs): Companies scoring high in customer, employee, and community engagement have earned 14% annually since 2018—matching or exceeding the S&P 500.

Why the Impact Academy? According to Bolger, most training on engagement teaches tactics: training, communications, voice, rewards and recognition, job design, analytics, etc. We teach alignment based on the same principles that transformed quality in manufacturing based on the principles of W. Edwards Deming, Peter Drucker and the Japanese translation of these principles known as Kaisen for continuous improvement.

Click here to learn more about the free EEXAdvisors program or all the learning and certification options.
 

Start with Free, Anonymous Self-Assessments 

The updated EEA Impact Academy learning program is for CEOs and senior management seeking a more sustainable path to profitable growth; for managers at any level seeking tool to better harmonize the interests of their teams toward a common purpose, goals, and objectives, and for any aspiring leader seeking a framework to lead through inspiration instead of authority.   

Click here to benchmark your knowledge about stakeholder engagement principles today. The free and anonymous, if desired, practice test can start you on a path a more strategic, systematic and effective approach to achieving an organizational or team purpose, goals, and objectives. The EEA Impact curriculum is based on the same strategic, systematic and holistic approach that has transformed quality in manufacturing around the world. 
 
Assess the maturity of your organization or that of a client using this private assessment tool from the Maturity Institute. It will help you identify the level to which the key stakeholders in your organization sing to the same tune. 
 
The updated EEA Impact Academy learning program is for CEOs and senior management seeking a more sustainable path to profitable growth; for managers at any level seeking tool to better harmonize the interests of their teams toward a common purpose, goals, and objectives, and for any aspiring leader seeking a framework to lead through inspiration instead of authority. 
 

Learning and Certification Options

 
The EEA Impact Academy makes it possible for almost anyone or any organization around the world to grasp these powerful principles long proven in factories and laboratories at over one million enterprises. Learning resources include: 

1. A free, comprehensive library of resources in stakeholder management and total rewards.

2. A free, anonymous self-test to benchmark your level of knowledge today about the principles of total quality management for people. 

3. A study guide for free EEXAdvisors and paid EEA Academy members only with links to articles providing all the basic training needed to pass the basic certification with EEA membership. 

4.Two books on implementation: Enterprise Engagement for CEOs  designed for senior management, and Enterprise Engagement: The Roadmap, ($36 paperback), for front-line practitioners. 

5.A nine-part video training program for EEA Impact Academy individual, professional, and corporate members only: Over two-dozen world-recognized leaders in all aspects of stakeholder management, enterprise engagement and total rewards provide insights into all aspects of implementation. Click here for the introductory course with R. Edward Freeman, Professor, Darden Business School at the University of Virginia, author of Strategic Management: A Stakeholder Approach, the 1984 book that helped launch the movement. 

6.Five  out of a library of eight essential books to select from for Academy members at the professional level or above above. 

7.Basic Certified Engagement Practitioner ($150 every three years).  An 80-question multiple choice test conducted live online proctored and recorded online, followed by a brief oral exam. 

8.Advanced Engagement Practitioner ($500 one time).  This designation is based on having at least five years of experience in the design and/or implementation of stakeholder management efforts; an essay that draws from these experiences to explain your approach to engagement campaign design, and demonstrated proficiency in the actual measurement of an engagement process in a 30-45 minute recorded interview with another expert practitioner. 
 
Click here for details and/or to sign up for the free EEXAdvisors.com or paid EEA Academy programs. 
 

A Single Framework With Value Designed for Every Level

 
According to Bolger, the EEA Impact Academy is created as a practical, scalable framework that addresses the distinct—but connected—needs of executives, managers, and aspiring leaders. “For CEOs, this is about strategy,” Bolger says. “For managers, it’s about execution. And for emerging leaders, it’s about learning how to get meaningful results through people.” 
 
The faculty and contributors come from all areas of leadership, academia and tactical engagement, he says.
 
For CEOs: a strategy for profitable, sustainable growth.  Bolger explains that for senior executives, the Impact Academy provides a practical business operating framework—not another engagement initiative. “Enterprise engagement applies the same principles that transformed manufacturing quality worldwide to people and performance,” he says. “When purpose, goals, values, and systems are aligned, organizations see measurable improvements in productivity, retention, customer loyalty, and profitability.” The Academy, he explains, shows leaders how to:

• Align stakeholder interests around clear strategic objectives
• Replace fragmented engagement initiatives with a unified system
• Link engagement investments directly to financial and operational outcomes

“This is not about culture as a feel-good concept,” Bolger adds. “It’s about predictable execution and bottom-line results.”
 
For managers at any level: tools to align teams and get results. For managers and functional leaders, Bolger says the Impact Academy provides practical tools to harmonize the interests of diverse teams—often operating under competing priorities. “Most managers aren’t struggling because they lack effort or expertise,” he says. “They’re struggling because they’re managing in systems that reward silos rather than alignment.” The curriculum helps managers:

• Clarify team purpose and priorities
• Align goals across departments such as sales, HR, marketing, and operations or team members in other departments
• Design measurement systems that track both behaviors and outcomes
• Apply continuous improvement principles to people and performance

“This gives managers a way to move from managing activity to managing outcomes,” Bolger says.
 
For aspiring leaders: a practical way to lead without authority. Bolger emphasizes that the Impact Academy is equally relevant for aspiring leaders at any level of an organization.
 
“Leadership today isn’t about title and rules—it’s about influence,” he says. “This framework teaches people how to get things done with and through others, even when they don’t control all the resources.” According to Bolger, the Academy provides emerging leaders with:

• A clear framework for aligning stakeholders around shared goals
• Practical skills for collaboration, communication, and accountability
• A systems mindset that accelerates professional growth

“These are transferable skills that apply to any role, team, or organization,” he adds.

Program Overview

 
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