"Humanizing Human Capital:" How People Analytics Enhances Business
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Selected as one of the six books in the Enterprise Engagement Alliance formal curriculum on stakeholder engagement and human capital management, Humanizing Human Capital focuses on how to “invest in your people for optimal business returns.”Humanizing Human Capital is a new book by human capital pioneers that “reveals a step-by-step method to applying analytics approaches to human capital while anticipating inevitable changes in the workforce landscape—and generating positive outcomes for all stakeholders.”
Humanizing Human Capital is one of the six books provided with membership in the Enterprise Engagement Alliance at TheEEA.org, which is focused on helping organizations implement the practical application of Stakeholder Capitalism and human capital management.
Humanizing Human Capital “provides leaders of any organization with a new framework to create resilient, responsive, and innovative organizations with tangible and sustainable business results.”Authors are Solange Charas, PhD, and Stela Lupushor. Founder and CEO of HCMoneyball, a human capital analytics firm, Charas is a Distinguished Principal Research Fellow at The Conference Board, and a faculty member at Columbia, University of Southern California and New York University, teaching in their Masters of Human Capital Management programs. Previously, Charas served on public company boards and was the chief human resources officer (CHRO) for three global organizations.
Stela Lupushor is Founder of Reframe.Work Inc. which advises clients, venture funds, and startups; the Conference Board’s Fortune 500 corporation members, and the next generation of HR leaders studying at New York University on the use of design thinking, technology, analytics, and future thinking to create inclusive workplaces. Previously, she transformed the workplace practices at the intersection of technology, analytics, and HR at Fidelity Investments, TIAA, IBM, Price Waterhouse, and PwC Consulting and their clients.Humanizing Human Capital was written “to provide leaders of any organization with a new framework to create resilient, responsive, and innovative organizations with tangible and sustainable business results,” the authors say. “It provides a step-by-step method to apply analytics approaches to human capital while anticipating inevitable changes in the workforce landscape—and generating positive outcomes for all stakeholders.” The book compares “traditional” with the “future-forward” approach to human capital management, case studies, real-world situations, and 20 business principles. It is designed to provide an actionable approach to implementing a human-centric business.
The authors seek to “identify what needs to change to respond to future pressures and apply critical thinking to create workable solutions. The work world is changing faster than ever before. Adapting to this new reality without a significant interruption in results is increasingly a top priority for all businesses. The key to thriving through disruption is understanding and practicing human capital strategies that will drive enterprise performance and value-creation.”
The book, the authors say, is for “the workplace misfits, people analytics geeks keen on solving business problems, rebels passionate about the edge cases, forward-thinkers ahead of their times—all the non-average brave ones who have the courage to change the world of work, one experience, one insight, one measurement at a time.”
The book provides practical advice for talent recruitment and engagement based on the following principles:
- Treat Everyone as a Prospect
- Treat Prospects Like Customers
- Create a Humanized Interviewing Experience
- Hire for a Career, Not a Job
- Promote Your Brand Strengths
- Automate and Humanize
- Be Mindful of the Worker Experience
- Personalize the Progression Path
- Redefine the Social Contract: Amplifying Each Other’s Brands
- Shift Focus from Performance to Impact
- Be Inclusive by Design
- Become a Partner in the Worker’s Development Journey
- Develop Workers to Enhance Impact and Promote the Brand
- Learn in the Flow of Work
- Enable and Empower the Team
- Turn Transparency into Your Friend
- Create a Customer-Grade Experience for Your Workers
- Treat People Well on the Way Out
- Transform the Relationship
- Telegraph the Right Message to the Organization
Master the “S” of Environmental, Social, Governance (ESG), A.k.a. Stakeholder Capitalism
The Enterprise Engagement Alliance at TheEEA.org is the world’s first and only organization that focuses on outreach, certification and training, and advisory services to help organizations achieve their goals by fostering the proactive involvement of all stakeholders. This includes customers, employees, distribution and supply chain partners, and communities, or anyone connected to an organization’s success.
Training and Thought Leadership
- Founded in 2008, the Enterprise Engagement Alliance provides outreach, learning and certification in Enterprise Engagement, an implementation process for the “S” or Social of Stakeholder Capitalism and Human Capital Management and measurement of engagement across the organization.
- The Enterprise Engagement Alliance provides a training and certification program for business leaders, practitioners, and solution providers, as well as executive briefings and human capital gap analyses for senior leaders.
- The EEA produces an education program for CFOs for the CFO.University training program on Human Capital Management.
- Join the EEA to become a leader in the implementation of the “S” of ESG and Stakeholder Capitalism.
Engagement Digital Media and Marketplaces
- The ESM information portal and The Enterprise Engagement Advisors Network solution provider marketplace cover all aspects of stakeholder engagement, and the EEA information library lists dozens of resources.
- The RRN information portal and Brand Media Coalition marketplace address the use of brands for gifting, incentives, recognition, and promotions. The BMC information library provides information and research resources.
Video Learning
The EEA Human Capital Management and ROI of Engagement YouTube channel features a growing library of 30- to 60-minute panel discussions with leading experts in all areas of engagement and total rewards.
Books
- Enterprise Engagement for CEOs: The Little Blue Book for People-Centric Capitalists. A quick guide for CEOs.
- Enterprise Engagement: The Roadmap 5th Edition implementation guide. A comprehensive textbook for practitioners, academics, and students.
Enterprise Engagement Advisory Services
The Engagement Agency helps:
- Organizations of all types develop strategic Stakeholder Capitalism and Enterprise Engagement processes and human capital management and reporting strategies; conduct human capital gap analyses; design and implement strategic human capital management and reporting plans that address DEI (Diversity, Equity, and Inclusion), and assist with managed outsourcing of engagement products and services.
- Human resources, sales and marketing solution providers profit from the emerging discipline of human capital management and ROI of engagement through training and marketing services.
- Investors make sense of human capital reporting by public companies.
- Buyers and sellers of companies in the engagement space or business owners or buyers who seek to account for human capital in their mergers and acquistions.
For more information: Contact Bruce Bolger at Bolger@TheICEE.org or call 914-591-7600, ext. 230.
