Knowledge - Books

Drawing upon her work both as a psychologist specializing in management psychology and her 15 years as a consultant to the Fortune 500, Bardwick develops a bold new management paradigm for maximum employee productivity. She suggests ways to challenge employees where risk is at an ideal level, and creates a results-driven organization. Characteristics of successful organizations and management are examined in terms of achieving change through driving for measurable success and rewarding and punishing, thereby bringing about a results-driven mind-set requiring: urgency leadership, purpose, collaboration, selection, method, trust, and commitment.... [ read more ]

This step-by-step guide from Meeting Professionals International (MPI) allows readers to easily understand ROI principles including when and how to measure return on investment.... [ read more ]

Games That Drive Change shows you games and excercises that will help focus on change management. With 100 ready to play activities to reduce people's anxiety about change, this book is perfect for anyone in a leadership position. ... [ read more ]

Various authors give you the lowdown on many motivational issues. Contains good summaries of both Maslow and Herzberg. ... [ read more ]

Provides all the information you need to start, develop, and sustain a thriving export business. Has excellent chapters on business protocol, communication, shipping goods abroad, and negotiating with the Japanese.... [ read more ]

Every Manager's Guide to Information Technology is a guide to the IT revolution. It defines terms and concepts that are directly relevant to managers and explaining the IT relvolution and it explains the IT revolution in simple terms so it's easily understandable. ... [ read more ]

A bestselling guide to international behavior, now completely updated and expanded. Provides even more facts, tips, and cautionary tales-gleaned from the experiences of more than five hundred international business travelers. Includes brief notes on customs and culture, arranged by country. ... [ read more ]

"Skyrocketing Sales" is a guide to motivate you and your salespeople to reaching sales goal. This book contains strategies like mental coping skills and optimistic habits that will help banish your fears forever,as well as tips to trigger your customers' emotions and motivate them to buy more often. This book is good for any salesperson.... [ read more ]

A comprehensive checklist that anticipates questions arising in foreign travel. Based on a telephone survey of 20,000 business travelers, it gives advice on everything from passports and visas to car rentals and exchanging money.... [ read more ]

Measuring To Manage address the When, How, and Why of employee evaluations as well as provides information detailing how to turn mediocre employees into top performers. ... [ read more ]

This book offers an effective way to know and tap into the lucrative female market. Popcorn believes attracting and engaging the lifelong customer requires rethinking traditional marketing methods using her eight "truths" of marketing to women. These include making your brand a contributing and worthwhile member of the community you create; acknowledging that women lead multiple lives simultaneously--marketing to only one at a time is limiting for you and annoying for them; and remembering to be subtle--women think laterally and notice things peripherally.... [ read more ]

This indispensable guide teaches everything women need to know to successfully interact with their business counterparts all around the world. Addresses a wide range of issues, including safety, body language, health concerns, and dating. A country-by-country listing provides the rules for such things as proper dress, speech, and table manners.... [ read more ]

Described by the publisher as a "toolkit for designing business based plans," this book provides a highly detailed approach to implementing a total rewards strategy. Literally every step of the process is detailed, with specific examples, Includes a CD. ... [ read more ]

This publication gives an account of a joint ECMT/ECAC Seminar on improving access to air travel. It treats all aspects of the issue, from information provision, to airport and aircraft access and staff training, and offers numerous suggestions for improvements in this vital area.... [ read more ]

This book addresses basic management issues applicable to almost any organization and manager. It provides a simple approach summarized as "select, direct, evaluate, and reward," but is in no way short of details. It includes extensive information on every aspect of the process, including benefits of cash and noncash awards. ... [ read more ]

This book includes checklists and worksheets designed to help managers interview, coach, and communicate with employees in a diverse workplace.... [ read more ]

Described as a "crisp, fifty-minute" book, this concise, step-by-step approach to employee motivation. The authors focus on using "respect, recognition, and rewards" to achieve positive organizational results. In a concise, quickly readable format, they address the benefits to keeping employees and keeping them happy; creating a fun, enriching and "hard-to-leave" workfplace; understanding the impact of feeling valued at work, and tapping to employee desires for personal and professional growth. ... [ read more ]

This is a great book for both beginner and the experienced passengers. A fun read that is also interesting and informative.... [ read more ]

A quick perusal of this slim guide to exercising when spatially challenged discloses a decided dependence on old-fashioned isometrics. Offers creative remedies to common air-travel maladies such as jet lag, sinus problems, and fear of flying.... [ read more ]

This book is a more in-depth work than the guide listed above. Aimed at eliminating high turnover, it uses a similar approach to assist in recruiting, retaining, and mentoring a diverse work force.... [ read more ]

Business trainers and principals of their own consulting company, the Freibergs draw from personal interviews, surveys, and extensive research in telling the story of Southwest Airlines, which has been profitable for over 23 years at a time when the airline industry has been troubled with fare wars, layoffs, and soaring operating costs. A fairly straightforward account, and several chapters end with brief summaries.... [ read more ]

Women in the Workplace is part of Irwin's Managing Diversity Series. It consists of a leader's guide and a participant's workbook aimed at improving cross-gender communication.... [ read more ]

A guide to overcoming the fear of flying. If followed, their suggestions may make flying a better experience even for experienced fliers, who will profit from tips about navigating security checkpoints with computers, maintaining correct posture to prevent backaches, and avoiding jet lag. Highly readable and well organized.... [ read more ]

A straightforward and detailed reference work to the world's most important international and regional airlines. There are various entries covering the airline's history and operational network, and the book also includes a comprehensive fleet list and photograph of the current livery. This is an important guide for spotters and aviation enthusiasts from all over the world.... [ read more ]

This book explores how gender-based differences in communication style influence the workplace effectiveness of women.... [ read more ]