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The key findings of the Enterprise Engagement Alliance webinar on Human Capital Management, Metrics and ROI of Engagement held May 19, 2020: Most attendees agree that Covid-19 will put an even greater focus on people and that very few organizations have a strategic and systematic approach to stakeholder engagement. Trust will be a critical factor as we come out of the crisis. ... [ read more ]

What major impact will the Covid-19 crisis have on loyalty and marketing? For two different perspectives, ESM turned to Michelle Holmes, Senior Director of Travel and Transport Loyalty, who has over 30 years of experience in financial and related loyalty platforms, and Allan Steinmetz, CEO of Inward Consulting, an executive with 30-plus years in advertising and marketing, including senior marketing positions at Young & Rubicam Advertising, Accenture, Arthur D. Little, and Parago. Their views are supported by a recent PepsiCo study about the state of empathy in America. ... [ read more ]

CFO.com, one of the leading media platforms for chief financial officers, appears to be increasing its coverage of the emerging topic of human capital management and metrics. Ironically, CFOs are uniquely positioned to address the issues that have impeded the emergence of strategic human capital management and Stakeholder Capitalism principles, because they have influence not only with the CEO and board, and with human resources, but in all aspects of the organization from marketing to community engagement.... [ read more ]

Dr. Paul White's Appreciation at Work team has conducted periodic surveys to find out how employees are reacting to the new work-at-home model. In their latest informal survey, they seek to assess the degree to which employees are feeling supported and to find examples of how they are receiving or sharing support. Here are the findings.... [ read more ]

What attracted Bob Randall to the engagement space and prompted him to launch an engagement technology and advisory service is the level of measurability he soon learned very few companies apply to their engagement efforts. Will the crisis cause that to change? ... [ read more ]

The Organizational Transformation team of Protiviti, a global consulting firm, has joined the Enterprise Engagement Alliance to support its Human Capital advisory practice and help clients make better use of human capital analytics for internal and external reporting. ... [ read more ]

A one-hour webinar presented by the faculty of the Enterprise Engagement Alliance clearly shows the key human capital metrics organizations can use to better achieve their goals and how to design return-on-investment based engagement processes. ... [ read more ]

The need for strategic Knowledge Management (KM) immediately became apparent when companies had to let go large percentages of their workforces as a result of the pandemic. A culture based on Knowledge Management increases an organization's resilience in good times and bad. ... [ read more ]

Despite the enormous worldwide economic downturn, the field of engagement has an unprecedented opportunity. Suddenly every CEO is confronted with the long-overlooked fact that not only are people an organization's No. 1 asset, they are its only asset. For the first time, we can literally see that without customers, employees, distribution partners, suppliers and communities, all our real estate and equipment are valueless. ... [ read more ]

The Enterprise Engagement Alliance has added Business Operating Systems to the formal framework and curriculum for Enterprise Engagement and has engaged Todd Hanson, a Business Operating System pioneer, to help oversee the content. ... [ read more ]

The Appreciation at Work organization sent a survey to 1,250 at-home workers at the end of March to get an early feel for the impact of remote working on employees in the age of Covid-19. The findings are based on 85 responses, 88% from women, and 12% from men... [ read more ]

Here are the latest reports from the field from solution provider principals and people at the front lines of the engagement business. One of the biggest lessons in any downturn is how the winners and losers cope.... [ read more ]

Here's an update on the key trends outlined in part I of this series (See ESM: News Analysis: The Potential Long-Term Impact of Covid-19 on Business). http://www.enterpriseengagement.org/articles/content/8634491/news-analysis-the-potential-longterm-impact-of-covid19-on-business/ ... [ read more ]

Two media properties partner to provide a multi-media platform to help Human Resources practitioners and solution providers seize the opportunity of the coming worldwide human capital mandate. ... [ read more ]

While the crisis has only just begun, leaders must begin to look ahead. This analysis aims to project what business will look like post-pandemic, assuming that the world’s experience with the disease is no worse than China's so far. With the disease still running its course, it’s almost impossible to guess the short-term impact on our lives and the economy.... [ read more ]

To keep the engagement community connected during a period without trade shows and business travel and to keep people informed when reliable information is needed, the Enterprise Engagement Alliance provides free supplier listings on the EEXAdvisors.com online marketplace and ESM at EnterpriseEngagement.org provides news announcements for all suppliers or organizations seeking to share information.... [ read more ]

A veteran in brand alignment processes for organizations and teams is launching a new certification program for practitioners and solution providers being tested on March 24, in Hamilton, NJ, near Philadelphia. Three slots are open for a program ordinarily priced at $795. ... [ read more ]

Based on the partisan committee vote, this new human capital disclosure law applying to public companies proposed by Democrats is unlikely to become law under current circumstances, but it indicates growing interest in the topic of human capital disclosures. European Union countries and Great Britain already have human capital disclosure requirements for all companies above a certain size. ... [ read more ]

Zahid Mubarik, Executive Director, Central Asia, Mideast, and Europe for the International Center for Enterprise Engagement provides answer to frequently asked questions about ISO (International Organization for Standardization) human capital standards. Mubarik, who has earned an ISO 30414 professional certification, is also CEO of HR Metrics, an international human capital analytics firm based in Islamabad. ... [ read more ]

The growing push for human capital disclosures, accelerated by the recent announcement by 140 World Economic Forum members who have agreed to start making annual human capital disclosures, is the topic of a HR Gazette podcast conversation with Bruce Bolger, Co-Founder, International Center for Enterprise Engagement at TheICEE.org. ... [ read more ]

Several recent reports from multiple media and education sources point to increased focus on the need for CEOs to strategically and systematically address the needs of all stakeholders.... [ read more ]

When 140 of the world’s largest companies support an effort to develop a core set of common metrics and disclosures on non-financial factors to their investors and other stakeholders, the pressure will only grow on all organizations to publish Corporate Responsibility Reports for their customers, employees, communities, and boards, whether in the private or public sectors. ... [ read more ]

Providing up-to-date briefings on ISO 30414 standards, Securities & Exchange Commission human capital disclosure rules, ESG (Environment, Social and Governance) and other emerging human capital measurement standards, as well as case studies, research and on-site and virtual training, are among the activities of a new invitation-only peer group for senior executives in human resources, finance, and the investor communities. ... [ read more ]

Kari Vrba, Chief Commercial Officer for Augeo, has been named Chair of the Incentive Research Foundation (IRF) Board of Trustees. The IRF at TheIRF.org is the leading research organization in the incentive, rewards, and recognition field. ... [ read more ]

Al Cini, the innovator behind the Brand and Culture Alignment Toolkit (BCAT), has taken a process he used to create alignment in project teams in the broadcast media industry to foster any type of organizational alignment in a sustainable way. ... [ read more ]