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News Analysis: Why ISO 10018 Is a Potential Game-Changer

Published: Jul 5, 2017

With more investors demanding that public companies invest in human capital and engagement, and the economics of engagement proven beyond logical dispute, ISO 10018 standards have the potential to shake up the marketplace for traditional engagement solutions. ... [ read more ]

Rideau Focuses on Bringing ROI to Recognition and Engagement

Published: May 31, 2017

Peter Hart, CEO of Rideau Recognition Solutions Inc., the Montreal-based international recognition company, strongly believes in the engagement movement and its potential to transform economies: "Having an ISO standard around engagement that involves recognition and other elements will be critical to organizational success."... [ read more ]

Engagement World Focuses on Emerging New Field

Published: Apr 23, 2017

More than 200 business professionals came together last week in Chicago at the Fairmont Millennium Park hotel for the 2017 Enterprise Engagement Alliance Conference and Rewards & Recognition Expo... [ read more ]

News Analysis: Why Engagement Hasn’t Budged

Published: Apr 14, 2017

ISO Standards, EEA curriculum provide potential answers. It is the lack of a formal organizational approach to engagement that explains why engagement scores remain low, despite billions invested in leadership coaching, assessment and employee engagement surveys.... [ read more ]

MaritzCX Names 'CX Elite' Award Winners

Published: Apr 13, 2017

MaritzCX recently announced the winners of its 2017 CX Elite awards, recognizing excellence in customer experience strategy, execution and results. In all, 15 organizations were honored with an award this year in the following categories... [ read more ]

News Analysis: Third Driver of Engagement Movement – The Media

Published: Apr 11, 2017

The engagement movement still has a long way to go, but more forces converge to help push it forward. The first major force in favor of formal engagement strategies has come from investors, who increasingly value investments in human capital. See "BlackRock Joins Ranks of Big Investors Focused on People." The second driver of the... [ read more ]

News Analysis: What to Look for in an Engagement Agency or Consultant

Published: Apr 3, 2017

With the field of engagement catching on, many traditional incentive, marketing, promotion and management consulting firms now claim that their products and services are engaging, or that they provide engagement services. But what does that mean, exactly? What questions can you ask of solution providers to... [ read more ]

Human Capital Rating System Available at No Cost

Published: Mar 27, 2017

A process for rating the organizational maturity of organizations developed in the United Kingdom is now available at no cost to help organizations "develop a greater understanding and the professional practice of organization maturity and human governance," according to statement by Maturity Institute (MI) and Organizational Maturity Services (OMS) LLP. Organizations can ... [ read more ]

New ISO Reporting Standards Could Include Engagement

Published: Mar 13, 2017

An ISO standard on Human Capital Reporting under development will likely include standards for the disclosure of Employee Engagement. Dr. Stefanie Becker, ISO convener for Working Group 7, known as Human Capital Reporting ... [ read more ]

Transforming Engagement from Buzzword to Reality

Published: Mar 11, 2017

Engagement is a formal business strategy, not another marketing buzzword. Now that ISO, the International Organization for Standardization, has approved the process to create formal guidelines for engagement and a growing number of investors are demanding public companies disclose their engagement investments and results, the 2017 Engagement University ... [ read more ]



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