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This meeting takes the delegation beyond traditional design application to achieve a balance of intuitive originality with analytic mastery to create business-focused outcomes that generate transformative, innovative and strategic change. Learn how to identify the unarticulated drivers of evolving customer segments and how to co-create with consumers at the front end of the innovation process. Building on the success of the marcus evans innovation conference series, our expert speaker panel will explore proven and emerging strategies for the integration of insight into ideation and rapid prototyping to capture the needs of the market while keeping the innovation pipeline flush with disruptive products and services. The delegation will go beyond traditional design application to achieve a balance of intuitive originality (the hallmark of great designers) with analytic mastery (the hallmark of business leaders and engineers) to create business-focused outcomes that generate transformative, innovative and strategic change. ... [ read more ]

The latest issue of BlessingWhite eNews notes that as we begin 2015, American workers are feeling more confident in the economic foundation their jobs depend on, but their expectations that their employer will support their career goals continue to wear thin. T... [ read more ]

Globoforce reports that best-in-class companies know something about recognition. According to a new report from Aberdeen, more top performing organizations than ever before are leveraging peer-to-peer recognition to deliver results. Built from data drawn from Aberdeen’s The Power of Employee Recognition report, this new Aberdeen white paper shows how ... [ read more ]

Paul Hebert, VP, Solutions Design at Symbolist, notes in the current issue of Engagement Strategies Magazine that scale is the holy grail of today’s business world. Scale is all about getting more and spending less to get it. Even the engagement space isn’t immune to the ... [ read more ]

Achievers has announced the winners of its fifth annual Most Engaged Workplaces awards honoring the top 50 employers in North America that lead the way in engaging employees and making their workplaces more productive. Applicants were evaluated based on ... [ read more ]

Management’s view of a key aspect of engagement is not very favorable at this point. More than half of managers (52%) consider their employees less loyal than five years ago, according to a survey of more than 1,200 executives and managers by the American Management Association (AMA). Just over one-third (37%) perceive employees to be about as loyal as they were five years ago. The most telling statistic: Only 11% view employees as more loyal. This trend is even more pronounced among organizations with more than 1,000 employees. Just over 60% of respondents at large organizations consider employees to be less loyal than five years ago, compared to 44% of respondents at firms with fewer than 1,000 employees. Other highlights from the survey: • Declining employee loyalty is thought to harm organizations by causing low morale (84%), high turnover (80%), disengagement (80%), growing distrust (76%) and lack of team spirit (73%). • One-third (33%) of senior leaders believe employee loyalty has a direct link to profits. To read the full article, go to www.amanet.org/news/10606.aspx ... [ read more ]

The Enterprise Engagement Conference and Expo, April 14-16 at the Omni Interlocken in Denver, is the first conference and education program to focus specifically on why and how to implement engagement in all areas of the organization. Attendees from sales, marketing, human resources and operations – and the marketing, human capital and other consulting firms who serve them – will benefit from the first comprehensive program demonstrating how engagement can be applied not only to engage customers, distribution partners and employees to achieve specific sales, marketing and human resources goal, but also how it can be applied to strengthen an organization’s overall brand. Speakers at this year’s event include corporate practitioners, investment analysts, leading academics and experts in a wide variety of engagement topics who will demonstrate how engagement requires the ability to integrate many tactics, such as assessment, coaching, communications, learning, innovation, rewards and recognition that are traditionally siloed in many organizations. Hands-on roundtables will enable attendees to review and experience a vast array of engagement tools presented by leading companies. Bonus: All attendees will receive a copy of Enterprise Engagement: The Textbook, edition 2. For more information, or to register, go to http://www.eeaexpo.com. ... [ read more ]

Career management programs are supposed to help employees understand advancement opportunities and chart career paths with their organizations, resulting in greater engagement. However, research from Towers Watson reveals that employers and employees alike agree that career management programs are largely failing to meet these goals. This finding comes at a time when many employees believe their careers are stuck in neutral and say they would need to leave their employer to advance their careers. According to the Towers Watson Global Workforce Study, less than half of all employees (46%) and only 59% of high-potential employees – a group that employers should be working hard to keep – say their organization provides useful career planning tools. An even smaller group (42%) report that their employer provides advancement opportunities. Furthermore, roughly 4 in 10 employees believe they would have to join another company in order to advance their careers. Read more at www.towerswatson.com/en/Press/2014/10/career-management-programs-missing-the-mark-towers-watson-research-finds... [ read more ]

The Conference Board, Deloitte and Sirota have announced the formation of the Engagement Institute. According to the web page announcing the new organization, these companies have come together to found a research community to advance the state of engagement. It will consist of leaders across industries who will work collaboratively to shape how organizations understand and drive engagement. Activities will include research and peer learning. Companies involved with this initiative include Apple, Oracle, Shell, Colgate Palmolive, Accenture, ITT, Nokia Solutions and Networks, Michelin, Johnson & Johnson, Microsoft, Philips, Unilever, Target, Caterpillar, Xerox, ADP, Coca-Cola, General Motors, Hilton Worldwide, Proctor & Gamble, Monsanto, AT&T, Amazon SanDisk, and Lowe’s, among dozens of others. We encourage any organization that’s serious about engagement to look into this new organization here.... [ read more ]

Maritz Holdings Inc. and Allegiance Software, Inc. (Allegiance) have announced their intent to create a new independent company, MaritzCX, through the acquisition of Allegiance and subsequent combination with Maritz Research Inc. MaritzCX will address the multi-billion-dollar customer experience (CX) industry via a combination of four key elements: CX software, data and research science, deep vertical market expertise and managed program services. MaritzCX will have 900+ full-time employees in 18 offices and five global regions serving 500 clients and one million users in 100 countries. The MaritzCX platform – to be called the Allegiance platform – will provide flexible, self-service capabilities that allow clients to create or change reports on their own, and will integrate with Salesforce.com, Adobe, and other popular data systems. More at www.maritzcx.com/press/maritzcx-redefines-business-customer-experience-seizes-global-technology-lead/... [ read more ]

This event brings together executives from the industry to learn and discuss current issues they may be facing. The content portion will be led by industry leaders through keynote presentations, panel discussions and roundtables. Some topics that will be covered include Leadership Training and Development, Onboarding and Succession Planning. The one-on-one meetings give executives and sponsors the opportunity to sit down and learn about each other’s needs and solutions. For more information, contact Jennifer Keljik at j.keljik@marcusevansch.com | 312.540.3000 x6592... [ read more ]

HR Summit January 22-24, 2015 Green Valley Ranch Resort & Spa | Las Vegas, NV http://www.hrsummit.com This event brings together human resource executives from fortune 500 companies. Types of attendees include: EVP, SVP, VP, of Human Resources. Some topics discuss will be: Succession Planning and Talent Pipelining, Winning Tomorrow’s Employees Today, and Investing in Your People. Along with presentations, all executives will have a chance to have individual meetings with the vendors, onsite. These meetings are all pre-scheduled and mutually agreed upon, and their purpose is to learn about solutions and services executives may not have known existed. There is also informal networking opportunities during meals, coffee breaks and cocktails. For more information, please contact Jennifer Keljik, j.keljik@marcusevansch.com ... [ read more ]

Corporate Benefits Summit January 22-24, 2015 Green Valley Ranch Resort & Spa | Las Vegas, NV http://www.corporatebenefitssummit.com The summit will focus on the opportunity for industry leaders to network with one another and learn about current struggles and solutions within the benefits industry. Topics that will be discussed include: Private Exchange Transition, Employer Mandate Final Regulations, Employee Engagement, The Global Health Issue, and Strategic Benefit Plan. During the event, business meetings will occur between executives and vendors; during this time, it will be a one on one opportunity to learn about one another. These will be pre-scheduled 30 minute meetings that are mutually agreed upon. Other networking opportunities will be available during coffee breaks, meals, and cocktail hours. To hear more about the event contact Jennifer Keljik, j.keljik@marcusevansch.com ... [ read more ]

The marcus evans 4th Annual Internal Communications and Situational Messaging Conference will bring together leading internal communication professionals from all industries to discuss various strategies and insights necessary to reach and engage a diverse workforce through carefully crafted messages. Building on last year’s discussion, this conference will take the delegation beyond a traditionally siloed internal communications practice to realize the power transparency and consistency have in achieving an organization’s mission. Heads of Internal Communications, Employee Engagement, Human Resources, and Marketing will interact with speakers and their peers in a classroom-style setting that fosters both audience interaction and engagement. Attendees will walk away from this forum with a thorough understanding of how to improve and enhance their organization’s internal communication program. ... [ read more ]

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These 25 firms surpass all others when it comes to strategically engaging their employees, customers and communities The Enterprise Engagement Alliance (EEA) has announced the Top 25 Most People-Centric publicly held companies in the U.S., based on a detailed analysis of independent research by McBassi & Company, a leading human capital analytics firm. ... [ read more ]

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On the TharpeRobbins Employee Recognition Blog, Marketing Communications Specialist Melissa Meunier recently wrote about a report by the Aberdeen Group which noted that employee recognition is one of the fastest growing areas of talent management. The report found 67% of Best-in-Class organizations have a formal recognition program in place and are quickly embracing recognition as a way to spark engagement and drive success. The act of recognizing someone creates a special feeling for both the person being recognized and the individual who is providing recognition, says Meunier, who then goes on to describe her own experiences with recognition in various managerial positions. Read the full post at: http://info.tharperobbins.com/blog-0/bid/194700/The-Recognition-Experience-From-A-Different-Perspective... [ read more ]

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UK-based P&MM, parent company of Motivation Matters, recently released a white paper entitled Employee Engagement: The Psychology Behind Individual Behaviours. The report, co-authored by Ruth Patel, Workforce Psychologist at Unlocking People Potential, examines a range of key elements, such as why employee engagement is important; how to create the right work environment; addressing individual needs; and four areas that can help boost employee engagement. Low engagement can be seen through factors such as high absenteeism, staff turnover and poor staff performance. A Gallup poll also indicates that engagement levels could be predictors of sickness absence, with more highly engaged employees taking an average of 2.7 days per year off sick, compared with disengaged employees taking an average of 6.2 days per year. To download a free copy of the white paper, click here.... [ read more ]

Writing on the Harvard Business Review website recently, Rob Markey, coauthor of the book The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World and Director in Bain & Company’s New York office, outlined the following four things that leading companies do to promote engagement: • Line supervisors, not HR, lead the charge • Supervisors learn how to hold candid dialogues with teams • They also do regular “pulse checks” • Teams rally ‘round the customer To see in-depth explanations of these points, read the full post at http://blogs.hbr.org/2014/01/the-four-secrets-to-employee-engagement/ ... [ read more ]

The Enterprise Engagement Alliance and its Board have developed a social media strategy centered on the concept of the “People-Centric Enterprise.” The objective is to build a continually growing community of consumers, employees and citizens demonstrating their support for People-Centric businesses, spreading the word about great organizations that “put people first.” The website at www.peoplecentricenterprise.org allows supporters to engage via LinkedIn, Facebook or Twitter and voice their support, as well as post stories about companies that are People-Centric. The EEA and its members urge anyone with an interest in Enterprise Engagement to share this information and website with their friends, colleagues and communities, and hope you agree that this concept is good for business and society.... [ read more ]