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How the Pandemic Changed HR Forever w/ Suzanne Lucas, Evil HR Lady

Published: Feb 26, 2021

Suzanne LucasWhile many of us don't necessarily believe that work will ever quite be the same again, we're at a stage where vaccines are being rolled out in many places en masse and, hopefully, sometime soon, the majority of desk-based employees will be able to return to the office.... [ read more ]

Total Rewards 2.0: It's Time to Update the Model

Published: Jan 18, 2021

Conceived in the 1990s, the concept of Total Rewards represented a revolution in thinking related to compensation that to this day has not been fulfilled at many organizations, that is: a strategic, holistic approach to compensation that considers every aspect of the employee experience and his or her capabilities and potential contributions to the organization. ... [ read more ]

Experience Rise Above 2020 w/ Samuel Isaac, Neeyamo

Published: Oct 13, 2020

The pandemic has forced global enterprises to change in ways that they were not ready for and identify new ways of working. For many organizations both large and small, wading through the pandemic is a matter of survival, but for others, the changes have been a silver-lining amidst the crisis. How have these forward-looking organizations tackled this chaotic year? How are they planning to set the global HR agenda for 2021 and beyond?... [ read more ]

Simplifying Work and Enhancing the Employee Experience w/ Susan Lovegren

Published: Aug 27, 2020

In HRchat #201, we hear from Susan Lovegren, a progressive Human Resources Executive with a track record of reimagining workplace policies, programs, and processes to better align with the rapidly changing needs of the workforce, business and customers. Susan loves technology that simplifies work and enhances the employee experience.... [ read more ]

Navigating the Minefield: A Practical KM Companion

Published: Jun 2, 2019

This book was written for anyone who is interested in using their knowledge more effectively to optimize operations. This knowledge can be their own, that of the teams in which they work, or the knowledge of the wider communities and teams in which they participate.... [ read more ]

The Role of the Chief Engagement Officer

Published: May 28, 2019

Despite hundreds of billions of dollars spent annually by organizations to engage employees and customers, numerous independent research studies find that neither employee nor customer engagement have improved appreciably in more than a decade. ... [ read more ]

ISO 10018 Certification Update: Would Your Company Quality for ISO 10018?

Published: Mar 19, 2019

In Part 1 of this series on ISO 10018, ESM interviewed Dr. Ron McKinley and Lee S. Webster of the International Center for Enterprise Engagement at TheICEE.org on their progress with ISO 10018 Quality People Management. In Part 2, we offer a checklist that enables you to quickly determine how close your company may be to achieving certification. ... [ read more ]



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