The Engagement Agency provides a complete set of services to help solution providers profit from ISO 10018 Quality People Management processes and certification. ... [ read more ]
This past year, Procter & Gamble, one of the world's largest advertisers, reportedly pulled back over $140 million from digital advertising because of the inability to measure the results or control the content environment in which its brands appeared, and others appear ready to follow suit. ... [ read more ]
With a growing library of authoritative research indicating that most organizations could achieve more tangible results through better program design and implementation, the Enterprise Engagement Alliance presents a comprehensive opportunity for professionals to hone their skills in key areas of engagement.... [ read more ]
Research conducted by organizational psychologists in Canada underline similar best practices highlighted by U.S. research that appear to be widely overlooked in program design. Industry research and ISO 10018 standards that include rewards and recognition demand a new level of expertise in program design and implementation.... [ read more ]
The 10018 Guidelines on People Involvement and Competence were created by the ISO (International Organization for Standardization) Technical Committee ISO/TC 176, Quality management and quality assurance, Subcommittee SC 3, Supporting technologies. These standards are based on ... [ read more ]
Lee S. Webster, co-founder of the International Center for Enterprise Engagement at the Healthcare Management Institute of the University of Texas Medical Branch, explains how formal standards can benefit the many specific areas of engagement not yet addressed by the International Organization for Standardization.... [ read more ]
There's a lot of talk about disruption in Human Resources to enhance the profession’s value to organizations. Through a series of regional meetings worldwide, the Disrupthr.co community helped start the conversation. ... [ read more ]
Deloitte Consulting LLP, a leading human capital consultant, has acquired the Bug Insights human resource analytics platform to help its clients design more effective rewards programs. Based on information from its website, Bug Insights is among the growing number of analytics firms focusing on the intersection of marketing and human capital to help organizations make better decisions. ... [ read more ]
The new ISO 10018 quality management standard and certification promises to create a new avenue for the sale of formal engagement strategies: Quality Management departments. ... [ read more ]
The Enterprise Engagement Alliance has announced the expansion of its Curriculum Advisory Board to help maintain the Enterprise Engagement Academy learning platform and Enterprise Engagement: The Roadmap textbook to ... [ read more ]
The International Center for Enterprise Engagement’s 2017 summit at the University of Texas Medical Branch in Galveston, TX, Dec. 7-8, entitled ISO 10018: Engagement in Action, will officially launch the first ISO 10018 certification program for Quality People Management and the first professional and academic education program to support it. ... [ read more ]
In its annual plenary meeting in Bali in September the ISO Technical Committee 260 - Human Resource Management (TC/260) voted to close the working group for the employee engagement standard first proposed by the Enterprise Engagement Alliance (EEA) and approved by TC/260 earlier this year. ... [ read more ]
Co-Founder of the International Center for Enterprise Engagement (ICEE) at the Healthcare Management Institute of the University of Texas Medical Branch in Galveston, TX, McKinley explains why the organization has created the first certification program for ISO 10018 standards and a potential opportunity for organizations around the world. ... [ read more ]
ITA Group, the Des Moines, IA-based leader in corporate engagement solutions, has announced its purchase of market research and strategy firm Chadwick Martin Bailey (CMB)... [ read more ]
Most ESM readers would agree that the field of engagement remains in its early stages; relatively few organizations have a formal enterprise-wide strategy to engage all the people critical to success.... [ read more ]
Organizations committed to performance through people now have ISO certification to help ensure they are following best practices and to market that commitment to customers, employees, vendors and communities. ... [ read more ]
The Enterprise Engagement Alliance has announced the creation of its first chapters outside the United States to help educate corporate, governmen and not-for-profit management, as well as engagement solution providers, on a formal process for implementing engagement across the enterprise. ... [ read more ]
In response to the growing interest in the creation of standards for all aspects of engagement, the International Center for Enterprise Engagement (ICEE) will add to its services a Standards Consortium to assist organizations in all areas of external and internal engagement seeking to create formal standards for their fields.... [ read more ]
Emotional commitment to a brand, combined with high intrinsic motivation and high self-efficacy (confidence in one’s abilities and product knowledge), have the highest correlation to sales performance. ... [ read more ]
In 2009, the New York Yankees founded HOPE (Helping Others Persevere and Excel) Week, based on the belief that corporations should commit to improving their communities. ... [ read more ]
The International Center for Enterprise Engagement (ICEE) at the Healthcare Management Institute (HMI), a division of University of Texas Medical Branch (UTMB) Healthcare Systems, has launched the first executive and academic education program on Enterprise Engagement, creating the first formal certification process for ISO 10018 Standards for ... [ read more ]
MaritzCX recently earned the highest rank for a Customer Experience (CX) technology and research firm from the American Marketing Association in its annual Top 50 Research Firms Gold Report. MaritzCX was listed as number 12 of 50 firms, up two spots from its position last year.... [ read more ]
We reached out to the new President of Maritz Motivation Solutions Drew Carter to get his perspective on his new post and the industry he has joined. ... [ read more ]
Maritz Motivation Solutions has reached outside the industry for its new President to replace John MacArthur, who left that position earlier this year. ... [ read more ]
The drive to focus on the importance of human capital and engagement is coming from investors, ISO (the International Organization for Standardization) and, increasingly, the accounting field. In a recent Strategic Finance article... [ read more ]
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